Constance J. Email & Phone Number

As a Strategic Senior Project Management Leader with over 15 years of experience, I have a proven track record of delivering successful outcomes on projects exceeding $1 billion in value across Healthcare and Construction industries. Now expanding into non-profit grant writing and RFP consulting, I am recognized for producing impactful results, nurturing strategic partnerships, and executing complex projects with precision. My passion lies in leveraging project management to drive strategic growth, health equity, and meaningful community impact.►MAKING AN IMPACT• Delivering consulting services and governance to ensure successful project management.• Managing communication, monitoring requirements, and overseeing project progress to address escalations effectively.• Ensuring projects are delivered on time and within budget, fostering strong adoption and contract renewals.• Achieving key performance indicators including utilization targets, customer satisfaction, and financial goals.• Guiding project trajectories and aligning with stakeholders for successful outcomes.►LEADERSHIP APPROACHI strive to inspire individuals and team members to achieve excellence, emphasizing well-being, healthy work habits, and self-care. My goal is to cultivate leaders and teams who share common objectives within an inclusive and supportive environment. I am committed to enhancing teamwork, collaboration, and relationship-building through dedicated coaching and development.►SELECTED CAREER ACHIEVEMENTS• Led a project that elevated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores to the 90th percentile for patient experience, driving a 3-point improvement. Implemented a comprehensive rounding tool to enhance care transitions, patient experiences, and staff engagement.• Reduced overhead by $50,000, mitigated legal risks, and ensured compliance by addressing inactive contracts, successfully reactivating over 30 outstanding contracts.• Spearheaded patients experience enhancement projects by applying Built Environment principles, in collaboration with the Center for Health Design consulting team, to develop evidence-based recommendations to improve the healthcare facilities that gained executive and physician support.• Established a consulting firm focused on non-profit government grants, securing $1.2 million in potential funding and providing governance and oversight for project execution.

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  Northwood University

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