Constance J. Email & Phone Number

Fort Worth, Texas, Us

Direct project team, executives, healthcare professionals, and contractors on enterprise-wide projects impacting 11,000 staff and 1.7 million patients. Oversee $10 million/yr. budget funding operating and capital project initiatives. Lead project launches, planning, scope, testing, execution, monitoring, and control. Identify risks and mitigate barriers in alignment with budgets, timelines, and industry guidelines. • Led and awarded 10+ Request for Proposals (RFPs) for project budgets totaling $15+ million. Drafted and managed RFPs, established evaluation committee, orchestrated bidder conferences and demos, collaborated with Contracts Specialist and Legal, processed awards, and prepared executive summaries and Diversity and Inclusion documents. • Directed SOP overhaul project which more than doubled productivity of Discharge Call Team—from ~1500 patients / mo. to 3600—and which also increased patient health outcomes and service recovery satisfaction.o In just 6 months, increased utilization of organization’s 11,000 employee directory from 15% to 70% by process improvement . Identified issue producing persistent data inaccuracies, partnered with IT to make system more robust, and executed training to inform staff on improved resource.Project Manager, Patient Experience | John Peter Smith|2015–2019Led 10+ Delivery System Reform Incentive Payment (DSRIP) projects resulting in receipt of $16 million in government funding. Executed work via iterative 30-day agile sprints, and monitored progress through RACI (Responsible, Accountable, Consulted, Informed) charting. Collaborated with stakeholders on project vision and plans. Ensured Texas Health and Human Services Commission (HHSC) compliance via prescribed documentation and approvals. Recorded lessons learned and best practices and disseminated information through Project Management SharePoint site. Informed leadership of events and proposed changes impacting regulations, census variances, policies, and procedures.

Dallas, Texas, Us

Managed team of 6 in execution of projects for planning, design, operational readiness, and move activation for 4 million Gross Square Foot (GSF), $1.32 billion New Parkland Campus (NPC) replacement facility providing 865 private adult beds, 96 neonatal intensive care unit beds (NICU), 48 labor and delivery rooms (LDRs), 9 C-section rooms, 108 ER treatment rooms, 27 ORs, medical surgery clinic, 81,000 square foot (sq. ft.) central utility plant, and structured and grade parking for 4,000 vehicles. Liaised with NPC leadership team in vetting capital projects. Acted as team HR liaison managing compensation productions, time and attendance, and payroll for staff of 35. Maintained and provided monthly updates for NPC website in conjunction with public relations to communicate construction updates, social media, aerial and progress photos, and project information to staff and community.Selected Achievements:• Prevented spending overages, and came in under budget, for $600k in allocated project resources. Requested and then took on management of budgets for 3 cost centers. Acquired training on StrataJazz accounting system, created spreadsheets, and reported on statuses in weekly project meetings to stay on course for spending targets.• Reduced patient anxiety 40% by adding visual art and furniture in MRI waiting room, increased nursing efficiency by providing critical supplies within patient rooms, added a leaf pattern system for wayfinding to guide patients within facilities, and created "mockup rooms” that were presented at Pebbles Colloquium conference from 2011 to 2015. • Prepared project-status presentations for executive team which led to selection as presenter at Healthcare Symposium and Healthcare Design Conferences from 2011 to 2014.

Dallas, Tx, Us

• Orchestrated the coordination of construction projects encompassing 2.4 million square feet of Children’s Hospital and Ambulatory Care space, demonstrating adeptness in large-scale project oversight and strategic execution.• Spearheaded the design and build-out of the Pavilion 6th floor at Children's Medical Center in the Dallas/Fort Worth Area, showcasing leadership in managing complex construction initiatives and stakeholder collaboration.