Assistant Property Manager
CurrentProvides customer service for residents, prospects, vendors and employees; responds and resolves resident requests and concernsResponsible for training, onboarding, and development of all team members with focus on employee engagement and retention.Assists new/existing residents with move-in/out, transfers and renewals of lease agreements. Process resident applications, lease documents as needed.Handles all resident complaints, identify solutions and communicate to Manager.Manages delinquency reports, accounting month-end and process evictions according to company policy.Works with the team to ensure overall property maintenance is kept up through regular property walks and property quality inspections.Completes audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.Assist with leasing responsibilities.
