Constance M. Email & Phone Number

• Provided insurance quotes and information in a courteous and professional manner.• Answered customer inquiries regarding coverage levels and informed them of policy enhancements to ensure customer satisfaction.• Consistently exceeded sales goals. Averaged sales of 90 new policies each month.• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.• Interview prospective clients to get information about their financial resources and discuss existing coverage.• Analyze clients' current insurance policies and suggest additions or other changes.• Entering customer data between the partner system and the customer’s account• Take a high volume of requests from customers, business partners, leadership, and inter-departmental peers.

Greenwood Village, Colorado, Us

● Initiate daily A/P processes; manage vendor/supplier relations; maintain accurate processing of purchase orders, expense reports, and payment transactions according to GAAP standards, company policies, reconcile vendor statements and government regulations.● Maintain proficiency in the areas of accounting reports, spreadsheets, vendor management, corporate accounting, reconcile invoices against purchase orders & bookkeeping that processes an average of $200,000 in invoices daily.● Knowledge of federal and state employment laws and regulations such as FLSA, EEO, FMLA, and ADA.● Perform internal control assessments to maintain compliance and identify potential accounting issues through verifying for accuracy. ● Train new hire employees on company policies and procedures. ● Address all first level invoice issues and holds while prioritizing documents based on complexity.● Maintain general ledger, including journal entry preparation and posting during the month and at close of the month● Prepare reconciliations for bank and balance sheet accounts every month, timely and accurate financial statements.● Provides advice, assistance, and follow-up on company policies and procedures.

San Francisco, California, Us

Nashville, Tn, Us

Rosemont, Il, Us

• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages. • Resolves payroll discrepancies by collecting and analyzing information. • Maintains payroll information by collecting, calculating, and entering data for over 150 drivers. • Managed existing payroll records for all drivers on Omni tract/ eDTS/ XRS(Omnitracs) Software.

Conshohocken, Pa, Us

Collected and reviewed all patient insurance information to complete the benefit process.Ensured all patient information is accurate to ensure they receive proper care.Verified patient specific benefits and documents for various payer plans including patient coverage, cost share, and access.

Bothell, Wa, Us

Performed pension benefit calculations for multiple union and non-union plans with the Retirement Income Services Pension Team.Researched via HR systems, PeopleSoft and Oracle and responded to inquiries from customers, actuaries, and ERISA Counsel.Analyzed and communicated resolutions to client inquiries via phone or written correspondence.

London, Gb

 Quality Assurance, collaborating with the Project Management group to ensure appropriate QA information stays above the 95% customer service requirement. Handle 100%of inbound calls dealing with Pension, Medicare, Cobra, Health/Welfare and Death calls.  Administered 80% of the Define Benefits Pension plan including commencing retirements, monthly audits maintaining medical premium deductions, and trust report audits with less then 5% error. Managed an average of 75% daily activities related to 401k plan including participant education and tracking changes Assist Benefits Manager with special projects and annual renewal process apply knowledge of policies and procedures to assist with participants meeting the 80% goal. Run various reports from the benefits providers to analyze benefit data

● Recommended employee benefit programs and benefits pension by examining, evaluating, and optimizing employee understanding, acceptance, and interests, costs, regulatory requirements and competitive advantage.● Determined employee benefit practices by researching industry and employment trends; tracking legislation and estimating impact as well as quality assurance.● Maintained positive employee morale by keeping employee benefit information secure and confidential.● Maintained knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.● Analyze existing benefit plans and recommend plan changes and cost containment measures● Monitor and audit internal / external systems to ensure data integrity including data accuracy timely data entry and auditing system integrations.● Educates employees regarding leaves of absence, especially Family and Medical Leave.● Processes status changes and open enrollment forms.

Orlando, Florida, Us

 Accumulated flight plans, ramp delays, and weather reports, using Teletype, computer-printout terminal, and two-way radio, to anticipate off-schedule arrivals or departures and notifies flight operations of schedule changes Compile aircraft dispatch data, such as scheduled arrival and departure times at checkpoints and scheduled stops, amount of fuel needed for flight, and maximum allowable gross takeoff and landing weight. Up-selling company products bringing in a 60% bonus and a company increase of over a 2000 per month.  Complete flight information in record time expediting movement of aircraft between and through airports for an 80% on time arrival and departure.