- Drove lead generation initiatives resulting in 20 new potential clients per month- Established SaaS for seamless customer relationship management contributing to a 15% increase in customer retention- Collaborated with senior sales representatives to refine sales pitch, resulting in a consistent 5% month-over-month improvement in call to appointment ratios- Communicating with the marketing department to refine messaging for targeted campaigns (presentations) , resulting in higher opportunity conversion rate

- Cultivated business to business relationships to boost account management yielding a 20% increase in new accounts and customer retention- Collaborated in cross-functional teams to align sales tactics with marketing strategies (marketing funnel), increasing outreach effectiveness by 15% for our potential clients- Exceeded quarterly sales targets by 10% to 25% through effective lead generation and pipeline management using Microsoft Dynamics- Exceeded monthly call targets by 15% through outreach and follow-up, resulting in a higher pipeline volume

- Driving performance of a managed portfolio of ISV partners by business priority.- Partner recruitment, enablement and business growth based on their strengths and priorities.- Communicating strategy, vision, bringing partners along in the digital transformation journey.- The outcome was to drive application development, long-term revenue and cloud consumption.

- Led a team of 4 representatives, increasing team performance by 25% through friendly mentorship and streamlined processes (including office Etiquette)- Resolved over 50 customer inquiries per week, achieving a 99% customer satisfaction rating through effective problem-solving and empathetic communication- Implemented a new Logistics Shipment Monitoring system that enhanced customer satisfaction by 50%- Resolved over 100 customer complaints per month, achieving a first-contact resolution rate of 90%- Developed advanced SAP knowledge (SAP Key User)

- Working the Romanian and Hungarian market, communicating with customers and drivers- Negotiating details and price for our freight forwarding (transportation) services with existing and potential clients- Managing a fleet of over 500 active vehicles and assigning said vehicles to open shipments- Working with QUINTIQ planning, scheduling and supply chain optimization software

- Discussing product pricing, negotiating promotions and rebates with potential customers- Making sure the purchase orders were created and received in time- Offering technical support to our clients

- Testing applications following an Excel checklist followed by free testing and reporting guys to the Dev team.