Constantin Gavrila Email & Phone Number

Ireland

In 2023, I successfully transitioned from an IT Support/Admin role to a Junior .NET Developer within City Wonders Ltd. During this transition, I balanced tasks for both the development and the IT support teams. My role now focuses on contributing to various development projects, applying my growing skills in software development to enhance our web applications and streamline internal processes.

Dublin, County Dublin, Ireland

As an IT Support/System Administrator at City Wonders Ltd, I was responsible for managing user accounts across various platforms like MS 365 and Local Active Directory. My role included setting up and configuring new workstations, ensuring network connectivity, and providing end-user training. This role required a strong focus on efficient problem-solving and technical support, contributing to the smooth operation of our IT infrastructure.

Ireland

• Coordinating together with other departments with the help of MS Teams and MS Office tools to ensure that the tasks required by the business are completed on time.• Scheduling guides, busses, and other services like headsets and restaurants • Dealing with on-the-spot emergencies that can happen on the tours.• Collaborating with distributors in order to insert, amend, and refund bookings.

Dublin 18

• Improved my ability to work under pressure. • Perfected my ability to multitask in order to meet deadlines. • Improved my interpersonal skills: active listening, teamwork, responsibility, dependability, leadership, motivation, flexibility, patience.