Constantina Martelli Email & Phone Number

Hamilton, Ontario, Canada

Toronto, Canada Area

Hamilton

Full knowledge of HVAC equipment Front line for customer complaints and escalations Sending emails to the proper departments to obtain appointments for clients who need services callConfirmation with sales agent, inputting their sales into data base Verification calls with customer to arrange their install date and time Credit check for new customerAppointment setter.

Hamilton, Ontario, Canada

Front line customers contact for a crown cooperation. First contact resolution for customers inquiries issues and concerns. Escalating to correct department when necessary. Sending concerns and inquiry to the resolution department. Maintain professionalism while speaking to customers Show extreme empathy to the matter at hand.

Hamilton , Ontario

Outbound sales for Bell Home ServiceOffering TV , internet and Home phone Speaking with prior customer to bring them back to Bell Full knowledge of different levels of internet , including FIBE , Satellite,and Home services

Stoney Creek

Helped customer with daily transaction Opened/closed cashed boxRefered customer for visa,loan,mortgage to the correct officer that would be able to assist them.

Front line of contact for consumer and commercial · Assisted customers with request and inquires regarding their credit card· Provided exemplary customer services with every call under any circumstances· Resolved customer complaints at first point of contact or escalate to appropriate levels for resolution · Ascertain and analyze customer billing inquiries, for immediate corrective actions· Provided high quality level of services, thinking clearly, and quickly· Miscellaneous: support responsibilities, duties included correspondence, return mail, special projects, voice mail, troubleshooting, reconciliation, account maintenance· Citi Mastercard· Credit Services· Help customer with inquire on their billing statements· Answered any question or problems customers may have had· Processed credit applications.· Made changes or corrections to customer accounts.· Resolved customer complaints at first point of contact or escalated to the appropriate levels

Aesthetician/Esthetician And Skin Care Specialist

High School Diploma