Alexandru Constantin Email & Phone Number

România

I have created an ERP application for managing personnel, beneficiaries and warehouse. Writing financing projects, building the organization’s website and databases and I am also managing the relationship with customers and suppliers.www.AsociatiaSfintiiVoievozi.ro

București, România

Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration;Act as a center focal point for all departments during incidents and coordinate between them to get the fast results;Ensure an Action plan / Back Up Plan is created and focused on the restoration within SLA;Ensure timely communication / information flow towards.

Responsible for the coordination, support, management and execution of proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.Responsibilities & Tasks:Event Management 1st level Incident Management Remote Site Access Control.

Managing relationship with stakeholders, Performance monitoring, Providing support for field engineers, Creating KPI and incident reports, Creating, notifying and managing different levels of incidents, Remote controlling abroad servers and databases, Configure networks, Creating/Reconfiguring/Running scripts, Minimizing impact on customers, Managing.

Creating trouble tickets for field engineers, scheduled jobs, KPI Reports and Incident Reports

An internship program that put the basis for my ERP System knowledge. Customize and configure the Charisma ERP Software depending on the client needs, making sales offers and being the interface between customer and IT developers.

Master Of Business Administration (Mba), Business Consulting, 9.50

Activities and Societies: Business Law, Business Stratagy and Models, Creativity in Business Consulting, Project Management for Business.

Bachelor'S Degree, Informatică Manageriala, Cibernetica Si Statistica, 9.20

Activities and Societies: Cerc Studentesc - MS Access Managerial Informatics, Cybernetics & Statistics - Computer Science C++, MySQL, PHP.

Economia, Amministrazione D'Affari, 30

Activities and Societies: Management dell'Innovazione, Creazione ed Gestione d'Impreza Innovativa, Economia Aziendale Bursa de studiu in.

Bachelor Of Business Administration (Bba), Administrare Afaceri, În General

Activities and Societies: Simulated Enterprise Workshops and Training. Working as team in real-life case studies with teachers.