Constantin Syridis Email & Phone Number

Contern, Zone D’Activités « Weiergewan », Lu

Currently working on a next-generation revenue management solution featuring unique, advanced genetic algorithms and other AI enhancements to maximize revenues.Hired by the CEO, leading CHAMP's BI Team in 4 locations (London, Luxemburg, Manila, Geneva) delivering insightful corporate and customer facing analytics solutions as well as in-context widgets using SAP BO, Power BI and other tools. Reviewing and standardizing BI services. Streamlining our internal billing processes.Developed and launched MarketAnalytics, a next-generation, fast intelligence service for the air cargo industry. Delivered using Power BI for an exceptionally user-friendly experience. Hosted on the Microsoft Azure cloud platform and powered by the cutting-edge Synapse massively parallel database. Designed a unique, fast and self-tuning machine learning system for air cargo pricing that feeds off one of the largest Air Waybill database in the industry.CHAMP is the leading IT solutions provider to the air cargo industry, serving carriers, ground handlers, forwarders, customs and other supply-chain stakeholders. It is owned by SITA, the leading provider of IT solutions to the airline industry as a whole.Tools: Microsoft Office 365, Access, Teams, Dynamics, Sharepoint, SQL Server, SSIS. MS Azure Data Factory, Data Lake, Synapse / SQL Data Warehouse, Power BI. SAP BO, ERP, Concur. Oracle, Cassandra, MongoDB, Postgres. ServiceNow, Jira, Trello.

Geneva, Le Grand-Saconnex, Ch

Designed and promoted the industry disruptive “Data Backbone” concept, a dynamic collaborative ecosystem, multi-modal, omni-channel, large scale transformation project that aims to dramatically enhance collaboration and virtually integrate the entire supply chain. The goal is to streamline and simplify the way business is done, improve productivity and customer services, open up new business opportunities as well as reduce USD billions in overhead costs per year. Concept adopted by large multinational technology, shipping and logistics companies such as Ericsson, Lufthansa, etc.Designed the data model for the IATA One Record initiative, a multi-modal, omni-channel, piece level data model that is now widely adopted by the air cargo industry.Managed the Vendor Action Group (VAG) that includes IATA Strategic Partners from the IT industry such as Accelya, British Telecoms, CargoFlash, CHAMP, Descartes, GLS HK, IBS.

Geneva, Le Grand-Saconnex, Ch

Created IATA’s CargoBI system, the industry’s largest air cargo Business Intelligence database (big data), producing intelligence and reports that are tracked by IATA’s Board, airline’s CEOs, Heads of Cargo, heads of e-cargo projects and data quality initiatives.Processed millions of shipment records every month and automatically generated hundreds of customized reports for airlines, forwarders and other stakeholders. Provided vital intelligence for a number of IATA projects, as well as innovative new ways to analyze the market.Managed the Vendor Action Group (VAG) including IATA Strategic Partners from the IT industry such as Accelya, British Telecoms, CargoFlash, CHAMP, Descartes, GLS HK, IBS.

Geneva, Le Grand-Saconnex, Ch

Hired by the Head of Cargo. Launched and managed the Message Improvement Program (MIP), an industry initiative to measure and improve quality and performance of electronic messaging in the air cargo industry. This is a key pillar of IATA’s e-cargo strategy that aims to eliminate all paper from the supply chain and save over USD 1 billion per year. Its purpose is to collect EDI quality and performance data on a monthly basis and automatically produce customized insights for participating airlines and forwarders. These allow them to pinpoint their shortcomings and act upon them, see how they evolve over time and how they compare to the rest of the industry.Insourced and redeveloped the system, saving USD100K per year and greatly increased agility. Won an internal award for this.The system handles over 2 million new air waybills per month and automatically produces hundreds of customized reports for 70+ stakeholders, including the leading airlines and freight forwarders worldwide. Some of the insights produced is directly intended for the CEOs of airlines and IATA’s Board. It is today the industry’s largest database of Air and House Waybills containing over 300 million records over several years.Managed the MIP Action Group including key representatives from the industry.Managed the Vendor Action Group (VAG) including IATA Strategic Partners from the IT industry such as Accelya, British Telecoms, CargoFlash, CHAMP, Descartes, GLS HK, IBS.Tools: MS Office, MS Access (front-end, data entry, reporting, automation), MySQL and SQL Server (back-end), Sharepoint (distribution).

Geneva, Le Grand-Saconnex, Ch

Hired by the CIO. Participated in the multi-million corporate project “Simplify the Business” (StB).Participated in the multi-million corporate project Transformation 2 (T2) for which I developed the IATA DataStore (IDS), one of the only remaining parts today.Launched the first Intranet site for HR in 2004.Project managed the technical side of a new credit card processing service called Travel Agent Service Fee (TASF) using ETL database technology (Extract-Transform-Load). Redesigned and simplified its architecture to make it work.Project Managed an online document store for customers on the Extranet.

Vernier, Geneva, Ch

Hired through a headhunting agency. Lead the new GivaudanAccess Europe operations, in charge of 3 teams which I started up and managed: the Customer Services call center (5 people), the IS team (2 people) and the Sales Order Management / Back-Office team (2 people) taking care of:- products, catalog and pricing management- business reporting- web site operations (WebSphere and Oracle on Sun Solaris)- order management and fulfillment- invoicing and VAT handling (EU and CH) for CHF xx millions per year.- logistics from 5 factories in 4 countries (EU and CH)- deploying and operating the CRM (Clarify/Amdocs on Windows) and ERP (BPCS on AS/400 / iSeries) in several locations for 15 more people in Europe- IT support- supporting marketing campaigns across EuropeRe-organized and streamlined internal operations, allowing to handle 25% more business and reduce costs by 50%.Developed a single integrated business tool that replaced 3 separate systems in day-to-day management for order tracking, invoicing, data consolidation and reporting. This greatly simplified internal processes by getting data from very different systems (AS/400 and Oracle systems) straight to our desktops.Developed a fully automated web product catalog generator featuring 30k+ product pages in 5 languages that served as a blueprint for future developments.Givaudan is the worldwide leader in flavor and fragrance fine chemicals with 10k+ employees worldwide. GivaudanAccess was a new internal startup business unit targeting smaller industrial customers with a new B2B logistics model over the Internet.

Co-created the business plan, financial strategy, marketing and presentation material. Co-raised over CHF 1 million seed capital in 3 rounds of which half a million as seed. Developed the IT strategy, architecture, infrastructure, systems, database and application.Worked solo day and night and delivered a fully functional v1 web service after only 4 months, including the multi-server infrastructure! Hired technical staff to further develop and maintain service and operations.Designed, built and operated an innovative and unique Web Operating System (WebOS) to support dynamic Internet database application using agile RAD (Rapid Application Development, no-code / low-code) technology (Magic / eDeveloper). Services included a dynamically updated health record, highly secure access control and collaboration tools, hyper-filing, hyper-linking, hyper-folders, document management, dynamic contacts, calendar, directory service, spam-free secure messaging with unique space saving storage, audit trail and multi-lingual engine (English, French, German from start). Several patent candidates.Technology valued at USD 5 million by a US company and later re-sold to a sister company in the US.Company innovations were featured on European web news sites, in the press and on TV at the time.DrGlobe.com was the first e-healthcare startup in Europe providing visionary secure health record services (Health Account™) to consumers and collaboration services with healthcare providers over the Internet, long before it was accepted that consumers own their medical data.

New York, Ny, Us

Led the IT integration process following the take-over by Mercer. Led a team of five IT people in Geneva (Network Administrator, Webmaster, Application Developers) working mostly on international projects.Responsible for a total budget of CHF ~1 million / year.Coordinator of the “Year 2000 Project” for Switzerland and Eastern Europe.Coordinator of the “Business Continuity and Contingency Planning” task force for Switzerland.Member of the “Global Compensation Survey” and “Global Systems” task force of the “Performance & Reward” practice.Member of the “Global Administration Systems” and “e-commerce” task forces of the Data Systems Group.Mercer is the world leader in Human Resources consulting, with 20k+ people in 40 countries. It belongs to the Marsh & McLennan group of companies.

Hired at 26 by the CEO following an audit assignment there. Developed the group’s IT strategy and infrastructure, introduced new technologies, lead a team of twelve IT people in 4 countries, of which 5 in Geneva.Member of various management committees, standardized and migrated information systems, optimized internal processes, improved productivity and customer service.Delivered marketing material, public presentations, consulting and training to customers, did recruiting for both IT and non-IT staff.Chose Adobe’s PDF digital document format long before it became a standard.Redeveloped the business-critical order management system, featuring unique BI capabilities and a high-volume publication system that reduced the time and cost to print over 10k different publications for subscribers by over 50%.Redeveloped / supervised the “Cost-of-Living”, “Quality-of-Living” and “Compensation” systems producing index calculations and survey reports, accounting for over 50% of information revenues.Developed 3-P Soft, a strategic HR Management application for multinationals. Based on the pay for Person, Position and Performance concept. Covers job profiles, evaluations, objectives, performance, skills, internal equity and external competitiveness of salaries. Produces unique and innovative colorful relative organization charts.Directed the HR Media digital publication services on CD and the web. This flagship product included >10k publications per year and was an important source of revenues with ~200 multinational clients. A first within the HR industry at the time.Directed the Internet public web site, Intranet prototype and Extranet developments.CRG was a fast-growing spin-off from the Economist Intelligence Services providing Human Resources information, statistics, consulting and executive training with about 200 people in 30 offices worldwide. Acquired by Mercer in September 1998.Technologies: MS Office, Visual Basic. Adobe Acrobat, Magic / eDeveloper.

At 20, co-founded, co-funded and started the business with made to order PCs using parts we imported directly from Taiwan. Later on, switched to more lucrative software development and services using RAD technology (Rapid Application Development, known today as low/no code technology).Did sales, administration, invoicing, accounting, HR management (up to 5 people), marketing, auditing, consulting, software development.Provided technical training, knowledge transfer, sub-contracting and licensing to other IT companies. Pioneered transactional client-server business database applications over PC networks.Developed custom applications such as a medical laboratory analysis application, quality control (Rolex), marketing expenses control (Nabisco), invoicing, inventory management, accounts receivables for various large organizations such as RJ Reynolds Tobacco, Givaudan, British American Tobacco, LEM, Geneva State, Cukurova, Polat, etc.Developed a very innovative and unique financial accounting software, with unique real-time interactive navigation on-screen, “mirror-budgeting”, instant reporting on-screen, drill-up / down / through years before these became popular in business reporting tools. Licensed this to a large local IT services "coopetitor" Innovatica who provided it as part of their own solutions to large customers (state, pension funds, industrial and commercial companies). This company was later acquired by the Altran group, who in turn was acquired by Cap Gemini.

Paris, Fr

At 19, hired as the youngest employee of the bank through a headhunting agency. Did reporting, statistics and analysis for the CEO, great looking weekly dashboard and follow-up covering “Nostro” and clients’ portfolios, trading, commercial and private banking operations.Did budget follow-up and consolidations for the headquarters in Paris, assets tracking and depreciation calculations and internal auditing where I uncovered a serious interest calculation bug in the mainframe computer.Used the very first Apple Macintosh computers with Microsoft Excel v1 for business analysis, helped setup the Mac network, supported and trained other users.Bank Société Générale (SocGen) was ranked within the top 10 largest universal foreign banks by assets in the country due to its pioneering activities using advanced financial instruments with about a 100 staff.