Constanza Fredes Ferreira Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

• Oversee the day-to-day operations of wind farms, collaborating closely with asset managers and conducting thorough onsite inspections to ensure adherence to safety standards.• Monitor wind farm production, alarms, and equipment failures, promptly reporting any issues in accordance with internal protocols.• Supervise turbine maintenance activities, skillfully diagnosing root causes of issues and coordinating necessary repairs with contractors.• Implemented and maintained CGN EE site standards, ensuring strict compliance with safety regulations and protocols.• Provide valuable support for the extension of life project for one of the wind farms, contributing to its ongoing operational efficiency and longevity.• Develop and refine essential process documentation and manuals for both HSE and O&M departments.• Manage procurement tasks, including the solicitation and evaluation of supplier quotations, ensuring cost-effective and timely acquisition of necessary resources.• Actively participate in work meetings, diligently documenting key points and action items for upload into the system, fostering transparent communication and accountability.

Dublin, County Dublin, Ireland

• Conducted thorough reviews of user accounts on a daily basis, identifying and mitigating risks associated with fraudulent activity.• Maintained focused on delivering a high-quality risk review service, consistently meeting SLA targets, andeffectively resolving cases to ensure efficient time management.• Proactively identified opportunities for process improvement and successfully selected recommended changes.• Responsible for communicating relevant information on a timely basis to Senior Agent and Team Leads,escalating issues when required.• Monitored and followed-up unresolved cases, while also reviewing user appeals and facilitating refunds when necessary due to fraudulent activities.• Demonstrated strong adherence to base productivity and quality requirements, ensuring that all tasks were performed to a high standard.

Ireland

• Responsible for food preparation, following health and safety guidelines, adhering to hospital policies specifications and procedures, delivering the highest standards of professionalism.• Practised and complied with all hygiene and health and safety procedures and legislation.• Followed HACCP policies in food handling storage, to minimize infection control.• Adhered to hygiene standards, following procedures for proper sanitation, always presenting in a clean and orderly manner

Santiago, Santiago Metropolitan, Chile

• Provided support and advice to electrical engineering companies in their certification process to meet standards and regulatory requirements, achieving their successful ISO 9001- 2015 certification.• Prepared, reviewed, and updated environmental investigation reports, requiring site assessments, scientific data analysis, QC checks, and ongoing monitoring of the progress of environmental improvement programs, regarding ISO 9001- 2015 certification requirements.• Responsible for updating and maintaining plans, permits, and standard operating procedures for their certification.• Provided technical support for environmental remediation projects, mentoring, and supporting technical professionals to mitigate EHS risk and legal liabilities.• Inspected facilities and programs to ensure compliance with environmental regulations.• Developed operational policy, procedures, and advice for clients in terms of regulations, ensuring their compliance.

Santiago, Santiago Metropolitan, Chile

• Performed as an Environmental Advisor intern, collaborating with the Forensics Department to develop and implement a program for the effective and safe disposal of forensic water.