🎓 Trilingual (Spanish, English, French) Human Resources leader with more than 15 years of experience in global organizations (mining, retail, pharmaceutical/diagnostics). 🎯 I have led cultural transformation and reorganizations processes. Expert in change management, agile ways of working, organizational design, coaching, strategic talent management, leadership & team performance, and HR project management at a global and regional level. 🎯 In BHP Billiton, I led the Change Management process of TOP3 Project (People, productivity and processes) in 2 operations (6000 employees). In Roche, I led the implementation of Global Cultutal Transformation in Chile.🎯I am passionate about being an strategic business partner and support organizational needs through people plan development & execution aligned with business priorities to ensure profit, accelerate growth mindset and innovation. 👏I have been recognized for: ✅Identifying and understanding business needs ✅Proactively proposing from there, and co-create action plans and people strategies aligned with the business.✅Close, emphathic and relationships based on trust. ✅Communication skills and negotiation ability persuing winwin.✅Highly colaborative, leading and inspiring with purpose projects and teams, with a practical approach.
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Transformation LeadRoche Mar 2022 - Apr 2024Chile- Lead the local implementation of the Global Transformation Roadmap. Part of the Leadership Team, collaborate with business leaders to identify business needs and leverage local implementation and people strategy to ensure consistency across the organization and impact commercial results.- Design, develop and implement a 90-day results-based planning approach across the entire affiliate, co-creating plans with multiple stakeholders, cross functional teams, which improved strategic alignment and organizational efficiency.- Design, implement, and lead a coaching program for leaders and create a network of agile champions that accelerated cultural transformation. -
Agile CoachRoche Mar 2020 - Mar 2022Santiago, Región Metropolitana De Santiago, Chile- Facilitate the Sales Ecosystem Transformation Project and the implementation of the Sales Enablement Team (PST Squad), transitioning to a new business model and team collaboration. Ensured timely execution.- Lead the shift towards an agile culture, training over 20 cross-functional teams in agile methodologies, resulting in 35% increase in innovation and measurable improvement in customer and patient satisfaction.- Provide agility training for leaders and team members, mentoring over 150 individuals in leadership and agile methodologies, contributing to a 25% improvement in team performance.
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Senior Hr Business Partner Diagnostics & Diabetes CareRoche Jul 2017 - Mar 2020Gran Santiago, Región Metropolitana De Santiago, Chile- Partner with business leaders to align People Plan strategies with commercial objectives, contributing to a 15% increase in alignment with corporate goals.- Co-create a comprehensive People Strategy with business leaders, achieving a 20% increase in employee engagement scores and improved alignment between leadership practices and organizational values.- Develop and implement a custom talent management strategy, increasing key employee retention by 30%, internal promotion opportunities by 40%, and job satisfaction by 25%.- Lead the integration of new People Practices and the Workday implementation, optimizing HR processes.
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Talent Acquisition LeaderEmpresas Carozzi S.A. 2016 - Jun 2017Gran Santiago, Región Metropolitana De Santiago, Chile- Develop and implement a competency-based recruitment strategy, resulting in a 20% increase in the quality of selected candidates for professional and senior positions, improving long-term retention.- Reduce average hiring time by 25% by implementing a new recruitment process, allowing critical positions to be filled faster and reducing associated costs. -
Change Management Lead Productivity Project Top3Bhp Billiton 2015 - 2016ChilePromotion to business improvement department. - Lead the change management strategy across operations in Cerro Colorado and Spence (6000+ employees), reducing leader and team resistance to change and improving the adoption of new processes.- Implement leadership practices and routines that aligned processes with new cultural and performance expectations, resulting in increased operational productivity.- Develop and execute communication strategies that promoted understanding, engagement, and participation in process improvement initiatives. -
Development & Training SpecialistBhp Billiton 2012 - 2015Pampa Norte- Successfully implement local Leadership and Culture Program, as part of the global team, achieving 100% participation from C-level leaders and positively impacting the company's leadership culture.- Develop a robust and diverse succession plan, reducing critical talent gaps by 20%, ensuring a continuous flow of high-potential leaders aligned with business needs.- Lead the engagement survey process and co-created action plans that drove improvements in employee engagement scores.- Co-create development plans for over 500 professionals (leadership and training programs), increasing their competency and commitment levels.- Manage the Graduate Program, successfully integrating and developing over 50 professionals with high retention rates.
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Hr Business PartnerBhp Billiton 2011 - 2012Chile- Sparing Partner of new line managers of Functional Areas Pampa Norte in development (over 300 employees): main challenges: org design, ensure talent process and pipelines are successfully in place in new organization, new leadership skills in new model. - Successful implementation of 1SAP Project, leadership practices and HR Business Partnering as a new role.
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Analyst Recruitment & SelectionBhp Billiton - Pampa Norte 2009 - 2010Chile-Play key role in the establishment of Pampa Norte asset: Execute the hiring strategy in high demanding momentum 40 processes in parallel, ensuring time-to-fill. -Prioritize internal succession plans to ensure that existing talent was leveraged first, boosting organization's commitment to internal development and career progression- Successfully lead the recruitment efforts for the apprenticeship program Cerro Colorado, with a strong focus on community engagement and the promotion of diversity and inclusion.
Constanza Lagos Narváez Education Details
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Diploma Gestión De Empresas -
Programa De Graduados Bhp Billiton -
Psicóloga
Frequently Asked Questions about Constanza Lagos Narváez
What is Constanza Lagos Narváez's role at the current company?
Constanza Lagos Narváez's current role is People & Culture Leader | Organizational Development | Transformation & Change Management | HRBP | HR Manager | HR Projects | Coaching | Talent Management | Leadership | Agility | Mining | Pharma Diagnostics | Healthcare.
What schools did Constanza Lagos Narváez attend?
Constanza Lagos Narváez attended Universidad De Chile, University Of Melbourne, Universidad Del Desarrollo.
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