Leveraged the company's CRM to identify new sales opportunities, resulting in a 20% increase in conversion rate of potential students for Canadian Universities and Colleges.Developed and presented excellent customer experiences by leveraging knowledge of various immigration pathways, visa processes, and travel best practices.Delivered a tailored and value-driven onboarding experience, leading to a 20% increase in customer retention rate and a Net Promoter Score (NPS) improvement of 10%.Ensured new customers were set up for success in the platform with a customer-first mindset.Exceeded quantitative goals, contributing to a 20% increase in sales revenue, and exhibited qualitative behaviors that fostered team collaboration and customer loyalty.

Facilitated hybrid companies in identifying flexible workplaces tailored to their requirements across Europe, resulting in a 30% increase in client satisfaction and success rates.Utilized CRM tools to generate 50 new leads per month and initiate valuable relationships for the company, leading to a 25% increase in customer acquisition and retention rates.Effectively leveraged CRM systems to generate leads and cultivate 20 new relationships monthly, contributing to a 40% growth in the company's partnerships and collaborative efforts.

Founded and directed Marketineras_OK, a successful digital marketing agency specializing in assisting small and medium entrepreneurs in maximizing their brand presence across digital platforms, resulting in an Expansion Revenue growth of 30% annually.Led the development of brand strategy, crafting tailored approaches to target audiences, and defining unique value propositions to drive client success.Overseen client accounts, fostering strong relationships by understanding their needs, setting clear expectations, and consistently delivering results that surpassed objectives, resulting in a CSAT score of 90%.Implemented overarching company strategies, driving business growth from inception to sustained success in the competitive digital marketing landscape.Monitored and supervised the success of the customer journey, orchestrating every aspect from the first interaction to ongoing relationship management, resulting in a 15% increase in CLV.Identified renewals and upsell opportunities through strategic planning and cross-selling, leveraging consulting experience to provide creative solutions and maximize value for clients.Project-managed initiatives to help customers reach their business goals and maximize the value they received from Marketineras_OK's services.

Developed and implemented brand strategies resulting in a 25% increase in brand awareness and a 20% growth in customer engagement across all communication channels.Conducted market analysis leading to the identification of new market opportunities, resulting in a 30% increase in market share and a 15% growth in customer acquisition.Collaborated with sales, financial, and production departments to align marketing strategies with overall business objectives, resulting in a 20% increase in cross-departmental efficiency and a 10% improvement in customer satisfaction.Orchestrated branding, advertising, and promotional campaigns leading to a 35% increase in customer conversion rates and a 25% rise in customer retention, contributing to overall customer success metrics.

Managed a team of 8 to 10 people recruiting and sending students for AIESEC internships. This means administering applications, conducting interviews, signing contracts with applicants, and assisting them in finding a suitable internship. Worked in close collaboration with the Marketing and Communication team for the promotions of the internships. This includes attending events, coming up with promotion campaigns, and holding information meetings. Coordinated, trained, and supported my team members to achieve our sales goals.