Constanza Ramos Email & Phone Number

Hollywood, Fl, Us

Miami, Florida, United States

Responsible for the recruitment process by sourcing, reviewing resumes, sourcingcandidates, emailing resumes to corresponding hiring managers, scheduling interviews,discussing rates/salary with candidates, and issuing offers of employmentProcess bi-weekly payroll and create necessary active and termination reports to ensureaccuracy of process and minimize errors.Accurately enter all new hires into the HRIS system, paying attention to detail to minimizethe margin of errors.Produce and submit reports on general Payroll requirements to finance, CEO and copyDirector of People and CultureCommunicate directly with ADP to resolve any payroll, insurance and/or other related issuesand find quick resolutions to any problems.Responsible for conducting a monthly audit of all employee data to ensure accuracy ofinformation such as department number, position, creation of new positions, inputtingcorrect business unit, salary vs. hourly, exempt vs. non-exempt, correct rates, etc.Responsible for tracking status of candidates in HRIS (ADP) and/or in any recruitingplatform and responds with follow-up letters at the end of the recruiting process.Responsible for completing the onboarding process, including all new hire paperwork, FormI-9, E-Verify and entering all data through ADP and creating/filling onboarding checklist toensure process accuracy.Responsible for the administration of health and welfare plans, including enrollments,changes, and terminations. Processes required documents through payroll and insuranceproviders to ensure accurate record-keeping and proper deductions. Always keeping theDirector of People and Culture up to date with any benefit issues.Responsible for conducting monthly benefits audit with billing, ADP and benefitplatforms. Main maintain the Director of People and Culture up to date with any benefitissues or news.Responsible for completing all new hire I-9 forms and maintains I-9 files and with E-Verify,Other duties

Miami-Dade County, Florida, United States

Provide administrative support to the Director of HR, as needed, in areas such asresearch, record-keeping, file maintenance and HRIS entry.Maintenance of employee communications including website, employee boards,employee HRIS notifications, etc. General office support: Make copies, scan, prepare mailings, faxing, emailing, filing.Coordinates and manages all Human Resources data base for all standardized policies,procedures, and employee resources. Coordinates with Human Resources Director.Maintains compliance with federal, state, and local employment laws and regulations,and recommended best practices; reviews policies and practices to maintaincompliance.Maintains knowledge of trends, best practices, regulatory changes, and newtechnologies in human resources, talent management, and employment law.In partnership with the Director of Human Resources administer and coordinateemployee engagement programs including the collaboration of events and activities ofthe HR department.Support the Director of Human Resources in handling employment-related inquiriesfrom applicants, employees, and supervisors, referring complex and/or sensitivematters to the appropriate staff.Interact professionally and communicate well with all internal customers who areserved by the function they coordinate.Responsible for all processing of employee files/records within HRIS systemthroughout the employee lifecycle including but not limited to new hire processing withsetting up of personnel files and records retention.

Atlanta, Georgia, United States

• • Managing all Human Resource related functions including hiring, interviewing, benefits and other. • Establish Policies and Procedures, including the employee manual for the corporation as well as entered into agreements with all benefit related contracts.• Supervised staff to ensure compliance• Dealt with personnel issues regarding hiring, separations, and Covid-19 related issues• Worked remotely while actively maintaining contact with Executive Office

Miami, Florida, United States

Promoted to the position of Senior Benefits Coordinator on December 2016 and was able toexcel through the Human Resource department for LATAM Airlines coordinating all HR relatedbenefits for North America, including New York, Los Angeles, South Florida and Canada.• Responsible for recruiting and retention of 300 employees, working with over 12 executives andmanagers, matching prospects to job descriptions, eliminating and ensuring only top candidateswould move on and setting up interviews with the respective managers or executives.• Supervised staff to ensure that all FMLA, vacations and short-term disabilities were enteredaccurately, ensuring that all schedules were correct and approving all schedules for processing.• Coordinated and trained staff for new employee orientations on how to manage new employeebenefits.• Coordinated SAP training on HR related matters to my Latin-American counterpartsimplementing procedures for software training and implementation.• Completed and distributed summary annual reports related to benefit costs and options.• Resolved data issues and helped in the reconciliation of all benefit related reports betweenbenefits providers and finance.• Prepared quarterly compliance reports to ensure adherence to Cobra guidelines.• Coordinated all HR related events such as open enrollments, wellness fairs, galas or other mainevents related to employee recognition or ceremonies.• Maintained and updated policies and procedures in compliance with federal and stateregulations concerning employment.

Miami, Florida, United States

•Managed confidential information from LATAM top executives• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.• Ordered and distributed office supplies while adhering to a fixed office budget.• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.• Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services.• Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail.• Greeted numerous visitors, including VIPs, vendors and interview candidates. Helped distribute employee notices and mail around the office.• Assisted with event planning, including associated travel and logistical arrangements.• Assessed urgency and priorities before accepting or declining appointments and meetings with the top executives.• Obtained signatures for financial documents and internal and external invoices.• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events

Miami, Florida, United States

• Greeted customers to ascertain what each customer wanted or needed.• Described product to customers and accurately explained details Travel Trips.• Assisted customers in person and via telephone.• Provided an elevated customer experience to generate a loyal clientele.• Answered product questions with up-to-date knowledge of sales and store promotions.• Effectively communicated with and supported sales, marketing and administrative teams daily.• Developed reputation as an efficient service provider with high levels of accuracy.• Served as the main liaison between customers, management and sales team.• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.• Asked open-ended questions to assess customer needs. Learned, referenced and applied product knowledge information.

Miami-Fort Lauderdale Area

• Oversaw daily office operations for staff of 45 employees.• Composed and drafted all outgoing correspondence and reports for managers.• Oversaw inventory and office supply purchases.• Contacted vendors to order and maintain inventory of office supplies.• Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.• Planned and executed all aspects of office headquarter move.• Supported CFO through personal document management, calendar organization and collateral preparation for meetings.• Managed executive calendar and coordinated weekly project team meetings.

Miami, Florida, United States

• Served as head reporter for Planeta Networks.• Wrote, edited and produced stories for multiple platforms, including Internet and digital channels.• Researched and wrote 3 pieces per week for Planeta Networks.• Evaluated and followed up on news leads and news tips to develop story ideas.• Edited footage to create videos for multiple multimedia platforms.• Delivered live reports from site of event and from the mobile broadcast unit.• Followed through on beat sources, contacts and leads to gather information for stories.• Organized material and determined area of emphasis, writing stories according to prescribed editorial style and format standards.• Shot video and still photos to accompany news stories.• Served as a spokesperson and representative for the station at assigned station events and other community forums.• Arranged and conducted interviews with individuals knowledgeable about each story's subject matter.