Global Business Services Emerging Leaders Program Intern
Tampa/St. Petersburg, Florida Area
Analyzed data from the input area of the Change Request Status Tool (CRST) and designed a check box menu tied to business rules in the systemConsolidated change request inquiries data to identify gaps in training materials and/or processCollected requirements to migrate a manual process to a more streamlined and automated processWorked with a technology intern to develop a way to automatically rename historical documents that were reaching ‘non-readable’ status due to upgrades in software versions and help make them accessible/readable