As a fraud specialist at Bakkt, a leading digital asset platform, I apply my skills in claims processing, trend tracking, and customer service to prevent and resolve fraudulent transactions. I work with a team of specialists to monitor, analyze, and report on suspicious activities, using various tools and systems to ensure compliance and security.I am currently working on my bachelor's degree in psychology from Capella University, where I developed a keen interest in human behavior and motivation. I also have over six years of experience as a flight attendant at Spirit Airlines, where I honed my time management, communication, and problem-solving skills. I am passionate about learning new things, building successful solutions, and cultivating positive relationships. My goal is to leverage my education and experience to contribute to Bakkt's vision of creating a more accessible and transparent financial system.