Oversee benefits, employee relations, HR services, recruiting, onboarding, payroll, HRIS and compensation for 350-physician, mid-market dermatology practice across 95 locations. Coach junior HR team members on problem-solving, data analysis and HRIS. Conduct employee performance reviews and prepare annual merit budget and annual bonus forecast.

Directed HR team including HRIS, payroll, benefits, and HR services, managing and authorizing annual payroll, including annual bonus programs and incentives. Standardized and implemented controls to ensure HR and payroll accuracy. Spearheaded UltiPro HRIS adoption including scheduling, shift paid provider rollout, approval workflows and goal/performance management.

Oversaw global total rewards team of 60+ including HRIS, payroll, compensation, occupational health, safety and security team members in US and Mexico, including managing annual payroll, senior and executive total rewards, bonus programs and incentives. Executed global compensation strategy including union contract negotiations, manager variable compensation programs and executive compensation and benefits including, long-term incentive plan (LTIP), bonus programs and life insurance. Led HR transformation and restructuring projects to enhance HR systems and processes. Promoted proactive approaches using HR systems to solve business needs/challenges. Approved and coordinated implementation of new processes with cross-functional colleagues. Designed HRIS roadmap for project initiatives, implementations, budgeting and vendor management.

Provided business partnership to HR senior management and executive team to analyze work process design and flow, improve processes and leverage return on technological capabilities, managing a team of five direct reports in HRIS, compensation and payroll. Ensured data integrity, security and testing of systems changes. Supported HR integrity, including using and disseminating employee information, data protection, data accuracy, and data extracts for compliance reporting. Developed and enhanced means of delivering information through reports and dashboards.

Implemented and executed SAP SuccessFactors suite including employee central (EC), employee central payroll (ECP), compensation, calibration, succession, performance, goal management, continuous performance management and individual development planning in US, Canada and Mexico. Supported implementation of WorkForce software for time and attendance, and integration with SuccessFactors EC and ECP. Designed and implemented a new global organizational structure enabling enhanced analytics. Managed requirement specifications, consultancy and implementation of HRIS platform changes. Designed and maintained HRIS security model. Oversaw corporate compensation programs including annual merit, market studies, bonus program, and fleet management. Provided HRIS support for BenefitFocus implementation.

SAP Enterprise Resource Planning (ERP) Change Management Lead: Led SAP ERP implementation change management team. Developed and executed strategy including executive and stakeholder engagement, readiness assessments, stakeholder analysis, training plan, change agent/network plan, change impacts, communication plan and change management tools. Served as HRIS project manager for all new system releases, user interface testing and launches. Collaborated with HR and Payroll to define/resolve system functionality issues. Maintained data integrity in HRIS platform through data query and analytics. Managed and facilitated annual performance management cycle for US, Canada and Mexico.

Ran SAP ERP integration including roles in BPC and business objects implementation, reporting strategy, change management, HR department tool selection process. Assisted successful data migration from AS400 system to new data warehouse Led data cleansing and validation team ensuring accurate, usable and clearly defined data points. Created department dashboards and data warehouse dictionary. Served as point person for data collection and senior leadership bonus program reporting.

Developed, packaged and delivered new service offerings related to business intelligence to support sales, client services and operations. Collaborated with senior management and cross-functional departments to identify needs and opportunities for improved data management and delivery. Consulted with end-users on business needs, translated needs into analytics/reporting requirements, and interfaced with company and client ensuring successful client reporting delivery. Created defensible statistical models used in strategizing, planning and forecasting. Used analytical techniques to help end-users make better decisions and solve problems.