• Directing the day to day operations of the Fleet and Sales teams. Setting KPIs and sales targets. Reporting to the CEO on growth and performance.• Work with the CTO on customer experience and improvements to the platform and website. • Work side by side with the Marketing Manager to drive SEM and SEO strategies to deliver high levels of fleet utilisation. Key Achievements • Identified new opportunities for the business to significantly increase revenue. Recognising that Uber… Show more • Directing the day to day operations of the Fleet and Sales teams. Setting KPIs and sales targets. Reporting to the CEO on growth and performance.• Work with the CTO on customer experience and improvements to the platform and website. • Work side by side with the Marketing Manager to drive SEM and SEO strategies to deliver high levels of fleet utilisation. Key Achievements • Identified new opportunities for the business to significantly increase revenue. Recognising that Uber drivers require access to cheap vehicles for long periods I developed the Uber rental product. Uber rentals now account for 40% of total revenue. • Increased fleet size by over 400 vehicles in 2 years a 100% increase. Working closely with the Business Development Manager I helped secure a partnership with Inchcape by proposing an experiential marketing campaign for Subaru Imprezas through the Uber platform. • Set up our Manila based customer service team of five to reduce costs and extend operating hours. • Instrumental in productising our car rental offering into a tiered Car Subscription model and launching to market. • Deployed the Hailstorm product, a ‘popup’ car rental service for customers that had vehicles damaged during hailstorm events. The pop-up delivered a car to them at their repairer, saving the insurer high rental vehicle costs and taxi fares. • Implementing company-wide NPS targets to measure customer satisfaction.• Launched affiliate marketing partnership to drive online bookings up by 15%. Show less

Identify and establish new business relationships as well as farming existing accounts to build a strong regional pipeline for NSW. Work in conjunction with the technical team to develop strong value propositions and strategies to engage and convert new business opportunities for products and services into sales.• Deliver strong monthly, quarterly and annual KPIs and revenue targets.• Act as a company ambassador to the market, building key and strategic relationships.• Lead the… Show more Identify and establish new business relationships as well as farming existing accounts to build a strong regional pipeline for NSW. Work in conjunction with the technical team to develop strong value propositions and strategies to engage and convert new business opportunities for products and services into sales.• Deliver strong monthly, quarterly and annual KPIs and revenue targets.• Act as a company ambassador to the market, building key and strategic relationships.• Lead the development team to maximise existing relationships for future growth and participate in account management activities. Show less

Analysis of the Digital Stadium & Venue market to assess opportunities against both commercial value and strategic fit. Scope and define the processes in delivering Stadium HD Wi-Fi and productise this offering for Telstra to sell through its sales network whilst leading the go to market activities.• Successful delivery of Australia’s first connected Stadium at SCG, followed closely by ANZ Stadium. • Scope and define the Digital Stadium solution aligned to group strategy then deliver… Show more Analysis of the Digital Stadium & Venue market to assess opportunities against both commercial value and strategic fit. Scope and define the processes in delivering Stadium HD Wi-Fi and productise this offering for Telstra to sell through its sales network whilst leading the go to market activities.• Successful delivery of Australia’s first connected Stadium at SCG, followed closely by ANZ Stadium. • Scope and define the Digital Stadium solution aligned to group strategy then deliver following the RAPID process.• Driving the signoff process for the business case through internal constructor groups and customer facing business units. Show less

This role encompassed the management of GameArena, Australia’s largest non-aggregate games media site, gameNOW a subscription based games digital distribution service, BigPond Mobile Games the largest Australian-specific mobile games library in the country and Mobile Chat.Responsibilities include the day to day management and development of 5 permanent staff and freelance contractors, video editors and external development agencies. Successfully built up a portfolio of 4 digital… Show more This role encompassed the management of GameArena, Australia’s largest non-aggregate games media site, gameNOW a subscription based games digital distribution service, BigPond Mobile Games the largest Australian-specific mobile games library in the country and Mobile Chat.Responsibilities include the day to day management and development of 5 permanent staff and freelance contractors, video editors and external development agencies. Successfully built up a portfolio of 4 digital Products with a value of $20m. Complete end to end product management lifecycle from strategy planning, business cases to support new product ideas, P&L management to forecasting budgets and roadmaps. Strong negotiator delivering a number of solid revenue generating partnerships. • Identified a new way our customers were using the Games product, from this usage built a new Chat product. Mobile chat delivers $15m p.a. in new revenue to then business with over 50k daily customers.• Successfully launched the country’s first market trial of Cloud Gaming Product on T-Box.• Panel Speaker at Game-Tech conference 2011 (Smartphone Apps & Beyond).• Nominated for and successfully completed the Telstra Top Talent Development Program. Show less

Brought in to consolidate multiple Games Product offerings, combining three digital storefronts into one customer centric games site. The project was delivered on time and to budget whilst successfully managing three external agencies, integrated billing and multiple internal stakeholders. Scoping, documenting and delivering projects on time and to budget using strong project management skills.• From ideation created the new product Games Shop online digital download store which became… Show more Brought in to consolidate multiple Games Product offerings, combining three digital storefronts into one customer centric games site. The project was delivered on time and to budget whilst successfully managing three external agencies, integrated billing and multiple internal stakeholders. Scoping, documenting and delivering projects on time and to budget using strong project management skills.• From ideation created the new product Games Shop online digital download store which became Australia’s leading digital distribution store.• Solely responsible for the development of UX, design and deployment of the Mobile store front for BigPond Games, delivering a bulk ingestion process which greatly reduced game deployment and thus time to market. • Identified the advertising potential for curated mini-sites, driving ad revenue above targets. Show less

Created the design briefs, budgets and project plans for all new business. Worked alongside Account Directors to help secure new business by specifically applying knowledge of business and design.• End to end delivery of a number of high profile websites including Macquarie Bank & Vodafone.• Great ability to work with the customer to build a solution that meets their advertising requirements.

• Devised new ways to use existing technology frameworks to deliver real time train information to LU Staff & customers via internet / intranet applications. • Rollout to all stations the electronic station displays with real-time information from the NCC.• Get in fast and delivered quick win projects and implementation of mission critical software, examples being the successful roll out of PCs and XDAs to stations and control rooms.• Brokered a partnership with Cityspace which… Show more • Devised new ways to use existing technology frameworks to deliver real time train information to LU Staff & customers via internet / intranet applications. • Rollout to all stations the electronic station displays with real-time information from the NCC.• Get in fast and delivered quick win projects and implementation of mission critical software, examples being the successful roll out of PCs and XDAs to stations and control rooms.• Brokered a partnership with Cityspace which involved managing a huge number of stakeholders, including the Borough of London, to launch a first of its kind Touch Point Kiosk at London Bridge Station. Show less

• Developed business processes and systems for project tracking and prioritisation. • Using the RAD methodology successfully delivered an intranet application for staff contact management.

• Launched Launch the Country Wide Tamworth Music Festival Webcast, Telstra Multimedia Media Guide.• Successfully introduced the concept of producer involvement in the idea and business development stage of projects.

MPU was one of the first and largest regular monthly LAN party events in Australia starting in 1996 through to 2000 with over 200 regular members participating each month.