Mike Gilmore

Mike Gilmore Email and Phone Number

Site Reliability Engineer @ Trimble Inc.
935 Stewart Drive, Sunnyvale, CA 94085, us
Mike Gilmore's Location
Eagle Mountain, Utah, United States, United States
Mike Gilmore's Contact Details

Mike Gilmore personal email

Mike Gilmore phone numbers

About Mike Gilmore

Hey there! Beyond my professional journey, I thrive on learning something new each day and aspire to move up in my career to management and beyond. With a diverse background in leadership, corporate environments, and global travels, including working on-site in Shanghai, China, I'm uniquely positioned for my role at Trimble.Trimble is an exceptional company that continuously pushes the boundaries of innovation and excellence in the technology sector. With a strong commitment to delivering cutting-edge solutions, Trimble empowers industries worldwide to optimize their operations and achieve unprecedented levels of efficiency and productivity. Their dedication to fostering a collaborative and inclusive work environment ensures that every employee feels valued and inspired to contribute their best.At Trimble, I've led initiatives in site reliability engineering, FinOps, and team leadership. I'm passionate about optimizing cloud setups, using automation and infrastructure-as-code to drive efficiency and cut costs. My experiences have instilled in me a deep sense of respect, humility, and integrity, ensuring reliable systems and a positive team culture.In previous roles, I've not only managed seamless cloud migrations but also taken joy in mentoring and leading my peers. I believe in fostering growth and development while upholding CI/CD standards, all with a focus on fun and excellence. Whether strumming my guitar or hitting the golf course, I believe in finding joy in what I do.I'm all about tackling challenges head-on and making a meaningful impact. Let's chat and explore how I can contribute to your team's success!Environments:∙ Amazon Web Services (AWS)∙ Microsoft Azure∙ Windows Server∙ LinuxSoftware and Tools:∙ Kubernetes∙ TeamCity∙ Cloudformation∙ Ansible∙ Terraform∙ GitHub∙ New Relic∙ Splunk∙ JIRA∙ PagerDuty / RundeckLanguages:∙ Powershell∙ Python∙ YAML∙ JSON∙ Bash∙ C#

Mike Gilmore's Current Company Details
Trimble Inc.

Trimble Inc.

View
Site Reliability Engineer
935 Stewart Drive, Sunnyvale, CA 94085, us
Website:
trimble.com
Employees:
5
Mike Gilmore Work Experience Details
  • Trimble Inc.
    Site Reliability Engineer
    Trimble Inc. Jun 2020 - Present
    Westminster, Co, Us
    Focused on guaranteeing the reliability, availability, and performance of systems, I collaborate closely with cross-functional teams to design, construct, and uphold scalable infrastructure through the implementation of automation and monitoring tools. The expertise of Site Reliability Engineers (SREs) like myself is pivotal in driving continuous improvement initiatives aimed at enhancing the overall user experience.Key Contributions:• Spearheaded automation and infrastructure-as-code initiatives, achieving a 30% reduction in operational costs YTD, while integrating cutting-edge monitoring tools to enhance system efficiency.• Established division-wide CI/CD standards, reducing deployment time by 80% from 2.5 days to 10 hours, while mentoring a team of 20+ engineers, fostering efficiency and collaboration.• Orchestrated seamless cloud migration projects for 100+ clients, ensuring zero disruptions and completing migrations within budget, maximizing client satisfaction.• Implemented automated patching process using PowerShell and CloudFormation, achieving zero unmanaged security risks, meeting company SecOps SLA requirements consistently.• Leads efforts to enhance system reliability, resulting in under 1 incident per month, and a remarkable 90% reduction in P1 - P2 incidents, significantly bolstering system stability.In this role, I leverage my expertise to spearhead initiatives that elevate the reliability and performance of systems, fostering a culture of innovation and excellence within Trimble's engineering ecosystem.
  • Cityworks, A Trimble Company
    Cloud Engineer
    Cityworks, A Trimble Company Oct 2018 - Jun 2020
    Sandy, Ut, Us
    Engaged in the administration of cloud systems while concurrently spearheading the construction and upkeep of infrastructure. My role as a Cloud Engineer predominantly centers on honing core competencies within AWS and Azure platforms.Key Responsibilities:• Built, managed and optimized AWS infrastructure, resulting in a 20% reduction in resource costs and 99.99% uptime.• Conducted monthly security audits with KnowBe4, achieving a 95% compliance rate, marking a significant improvement from the previous 15%.• Developed and maintains an SOP repository, conducting quarterly reviews with teams to ensure adherence to company and industry best practices.In this capacity, I consistently leverage my technical expertise and collaborative approach to drive innovation and ensure the seamless operation of cloud-based systems, contributing to the overall success and resilience of Cityworks' digital infrastructure.
  • Sears, Roebuck And Co.
    Store General Manager
    Sears, Roebuck And Co. Jun 2014 - Jul 2016
    Chicago,, Il, Us
    Accountable for overseeing all facets of store operations with a strategic emphasis on enhancing the employee journey to positively influence the customer experience.Key Achievements:• Led a team of 5 salaried managers, 10 supervisors, and over 100 direct reports, fostering a collaborative and high-performance work culture.• Recognized for achieving the top position in regional sales performance, exceeding $25 million annually.• Spearheaded initiatives resulting in a significant 60% year-over-year reduction in controllable loss, demonstrating adeptness in operational efficiency and risk management.In this role, I consistently leveraged my leadership acumen and operational expertise to drive excellence in performance and customer satisfaction, contributing to the overall success of the organization.
  • Apple
    Senior Advisor
    Apple Apr 2012 - Jun 2014
    Cupertino, California, Us
    Offered tier 3 support to technical support teams, delivering comprehensive assistance to customers via phone or chat channels regarding Apple products, services, and accessories, encompassing both software and hardware.Key Responsibilities:• Conducted in-depth troubleshooting at the final level to swiftly resolve technical issues across the entire spectrum of Apple products and services.• Independently addressed escalated support cases, collaborating closely with the engineering team to devise effective solutions.In this capacity, I demonstrated proficiency in technical problem-solving and a commitment to delivering exceptional customer service, contributing to the maintenance of Apple's renowned reputation for excellence in support and innovation.
  • Best Buy
    Market It Manager
    Best Buy Jun 2002 - Feb 2012
    Richfield, Minnesota, Us
    Entrusted with the leadership of market computer, home theater, and home automation professionals, serving as the Single Point of Contact (SPOC) and Subject Matter Expert (SME) for driving services growth strategy. Advanced through diverse roles spanning from field to corporate and international settings, including China.Key Contributions:• Served as the primary sales and services authority for multiple Best Buy market locations across the United States and Shanghai, China.• Orchestrated the management and training of IT competencies for over 50 field IT direct reports and 100+ in-store IT direct reports, ensuring alignment with organizational objectives and standards.• Spearheaded the implementation of critical TCP/IP-based services, encompassing DNS, DHCP, HTTP, FTP, SSH, and SMTP, to optimize network functionality and operational efficiency.Throughout my tenure, I consistently demonstrated a proactive approach to leadership, leveraging my expertise to drive collaborative efforts and enhance IT capabilities, thereby contributing to the overall success and expansion of Best Buy's market operations.

Mike Gilmore Skills

Customer Satisfaction Sales Store Management Performance Management Customer Experience Coaching P&l Management Team Building Leadership Development Exceed Sales Goals Amazon Web Services System Administration Virtual Private Network Network Administration Network Security Itil Project Management Cloud Computing Scripting Computer Science Information Technology Cybersecurity Windows Server Hyper V Powershell Active Directory Osx Microsoft Sql Server Linux Python Aws Cloudformation Amazon S3 Amazon Rds Python Docker Html5 Cascading Style Sheets Ansible Devops Hypervisor Comptia Network+ Cloud Security Amazon Ec2 Amazon Vpc Yaml Kubernetes Chef Cloud Computing Iaas Amazon Cloudwatch Domain Name System Merchandising Inventory Management Customer Retention Profit Retail Loss Prevention Leadership Sales Operations Sales Management Marketing Strategy Succession Planning Microsoft Office Microsoft Exchange Os X Ios Adobe Photoshop Adobe Illustrator

Mike Gilmore Education Details

  • Western Governors University
    Western Governors University
    Information Technology
  • Western Governors University
    Western Governors University
    Software Development

Frequently Asked Questions about Mike Gilmore

What company does Mike Gilmore work for?

Mike Gilmore works for Trimble Inc.

What is Mike Gilmore's role at the current company?

Mike Gilmore's current role is Site Reliability Engineer.

What is Mike Gilmore's email address?

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What is Mike Gilmore's direct phone number?

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What schools did Mike Gilmore attend?

Mike Gilmore attended Western Governors University, Western Governors University.

What skills is Mike Gilmore known for?

Mike Gilmore has skills like Customer Satisfaction, Sales, Store Management, Performance Management, Customer Experience, Coaching, P&l Management, Team Building, Leadership Development, Exceed Sales Goals, Amazon Web Services, System Administration.

Who are Mike Gilmore's colleagues?

Mike Gilmore's colleagues are Marko Näivö, Alen Deva Christopher.s, Vijay Amirtharaj Paulraj, Velagic Feriz, Heather Scott, Jason Raisleger, Helene Drotz.

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