John (Jt) Thompson, Mba Email & Phone Number

Trenton, NJ, US

Organize and direct the activities of the directorate and evaluate the work of the staff. Manage complex projects by coordinating the activities of multiple teams. Directs the staff and activities of Network Operations unit, supporting 70+ State agencies across the State. Directs the staff that is responsible for networking equipment at the two State data.

Trenton, NJ, US

• In the Department of Human Services, I managed eight network engineers and six Cybersecurity engineers, supporting and optimizing WAN and Firewall services for sites and services statewide, while also enforcing.
• Fully analyzing solution options to recommend a full network hardware refresh at a $10M+ annual budget.
• Establishing the initial phase of the Departmental WLAN integration for 66% of New Jersey, an initiative authorized by Homeland Security for $1.3M and 350 access points for 18K employees.
• Modernizing the network monitoring for 500+ nodes throughout NJ, utilizing a $40K SolarWinds installation to replace a previously ineffective system and to increase our security maturity level 5 times.
• Coordinated and collaborated with a number of cross-functional technical teams and leadership personages to effect multiple integral process improvements – I made a point to continually evangelize the benefits and.

Suwanee, Georgia, US

• At ARRIS I held accountability for providing support to up to 6.5K personnel, a four-building campus, and a data center while managing 24 Network Engineers in their support of global sites and the management of our IT.
• Refreshed a Cisco LAN/WAN that was over 10 years old and consisted of $2M in hardware throughout 32 data closets and a Nexus Data Center core, implementing new network hardware, therefore increasing network reliability.
• Delivered $2M in recurring annual revenue by connecting ARRIS with an external partner in line with our CIO’s personal request at an expense of only $180K.
• Spearheaded a year-long ARRIS and Motorola divestiture project in collaboration with Project Managers, senior leadership, ERP support teams, and other partners to save the company $800K by managing key systems.
• Implemented Cisco VoIP for a site converting from approximately 2K Polycom phones.

Chicago, Illinois, US

• As Motorola’s Network and IT Site Manager I directed five Network Engineers to issue technical support throughout global sites. I served as the Governance lead for IT for approximately 50K employees. I established ITIL.
• Leading a seven-person team to supply temporary power to LAN, WAN, and VoIP services for over 900 employees during Hurricane Sandy over ten days. Our proactive and preventative initiatives in this regard saved at least.
• Establishing Polycom RPX Immersive Videoconferencing to effect an annual savings of $20M in travel expense.I also have additional experience as a Senior Computer Scientist for Computer Sciences Corporation, and as a.

• I supported 60K employees, and a 4 building campus, data center and Northeast US regional sites, including 30 Network Engineers assigned to the Motorola account to support up-time and projects for 80+ sites globally.
• Network Lead for Daily Service Review (DSR) of daily network operations and reporting to senior management and other peer teams daily verbal and written information and data.
• “Right hand man” to Director of Network Engineering, leveraging staff that were not direct reports and serving as management representative for all service restoration teams (SRT) 24x7x365.

Master Of Business Administration (M.B.A.), Networking And Communications Management

Bachelor’S Degree, Computer Information Systems Management