Currently steering customer relations at Mahindra Integrated Business Solutions, my role encapsulates leveraging a strong educational background in Accounting and Finance from Ramanujan College. The skills honed in data management are key to my successful transition from back-office operations to front-line client interactions.With previous experience as a Marketing & Finance Head, I bring strategic insight to the financial landscape of our organization. My commitment to excellence and customer service is unwavering, ensuring that every client engagement strengthens trust and contributes to our company's reputation for integrity and innovation.
-
Back OfficeMahindra Integrated Business Solutions Private Limited Jun 2023 - Oct 2024Gurugram, Haryana, IndiaMonitored daily operations of the back office to ensure that all activities are running smoothly.Maintained accurate records of all transactions processed in the back office.Reviewed documents for accuracy and completeness prior to submission.Provided timely feedback on process improvements or changes recommended by management personnel.Maintained positive working relationship with fellow staff and management. -
Customer Relationship ManagerMahindra Integrated Business Solutions Private Limited Jul 2024 - Sep 2024Gurugram, Haryana, IndiaCultivated strong relationships with customers by providing personalized attention.Resolved customer complaints in a timely manner.Managed crisis communications, turning dissatisfied customers into brand advocates.Maintained accurate records of customer interactions and transactions for future reference.Responded promptly to emails, phone calls, and other forms of communication from customers. -
Marketing & Finance HeadWomen Development Cell, Rc Jun 2022 - Jun 2023Ramanujan College University Of Delhi
-
Marketing & Finance MemberWomen Development Cell, Rc Jan 2022 - Jun 2022Ramanujan College University Of Delhi
-
Customer Operation DepartmentFnp Jan 2023 - Mar 2023Gurugram, Haryana, IndiaProvided administrative support by completing tasks such as filing documents and scheduling meetings.Managed customer inquiries through phone calls, emails, or other forms of communication. -
Marketing & Finance InternThe Leading Solutions Aug 2022 - Sep 2022Delhi, India -
Omni Sport LeaderDecathlon Sports India Nov 2021 - Dec 2021Vasant KunjAttained knowledge about fundamentals of Omni merchandising. Worked on CRM as well as on POS system. Channelizing sales & marketing strategies -
Head Of FinanceYouth India Foundation Ramanujan Aug 2021 - Nov 2021Ramanujan College University Of Delhi
Naved Ali Education Details
-
Accounting And Finance
Frequently Asked Questions about Naved Ali
What is Naved Ali's role at the current company?
Naved Ali's current role is Customer Relationship Management |.
What schools did Naved Ali attend?
Naved Ali attended Ramanujan College.
Not the Naved Ali you were looking for?
-
Naved Ali
Technical Architect | Java | J2Ee | Spring Boot | Microservices | Kafka | Aws | Databricks | Data Eng.Noida2gmail.com, rsystems.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial