Nick Stein Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

An extension of my Operations focus as we continue to expand and enhance our Professional and Managed Service offering.

London, Greater London, United Kingdom

One smart platform. Four amazing solutions. Limitless delivers AI powered, crowdsourced customer experiences. We stand for GoodGig and we believe that everyone has limitless potential and deserves to feel valued. Our technology empowers brand experts to create amazing customer experiences for everyone.We want to redefine service by delivering exceptional.

One smart platform. Four amazing solutions. Limitless delivers AI powered, crowdsourced customer experiences. We stand for GoodGig and we believe that everyone has limitless potential and deserves to feel valued. Our technology empowers brand experts to create amazing customer experiences for everyone.We want to redefine service by delivering exceptional.

London, United Kingdom

A continuation of my role at PC-1 following the acquisition by Connect Managed Services in the Summer of 2017. I remain focused on the evolution of our global delivery frameworks that empower the design, delivery and support of solutions that maintain and enhance our status as a leader within the Customer Experience and Contact Centre Solutions space..

London, United Kingdom

Aligning the PC-1 Professional and Managed Service offerings to empower the design, delivery and support solutions that maintain and enhance our status as a leader within the Customer Experience and Contact Centre Solutions space. PC-1 are an award winning and innovative provider of customer engagement solutions and contact centre technology related.

Slough, United Kingdom

Ensuring the PC-1 Managed Services offering is empowered to design, deliver and support solutions that maintain and enhance our status as a leader within the Customer Experience and Contact Centre Solutions space. PC-1 are an award winning and innovative provider of customer engagement solutions and contact centre technology related services. We have.

London, United Kingdom

Synchronising the HGS Transformation Practice & Methodology with award winning operational excellence and functional expertise, to maintain HGS as a 'Preferred Partner for Transformational Solution Design and Delivery' for both existing and future supplier and client partnerships. HGS is a world leader in Customer Relationship and Business Process.

London, United Kingdom

After joining HGS in 2000 Nick rose through the ranks to assume front-line operational roles in organisations for household brands, being awarded ‘Employee of the Year’ on two separate occasions. Notably he was Operations Manager for the award winning Unilever Consumer Careline and was a key figure in the set-up and delivery of HGS’s European offices in.

London, United Kingdom

Directing the successful achievement of organisational and client operational strategy across multiple and varied verticals, including accountability of the Training, Recruitment and Facilities functions within site.A macro view of Nick’s key objectives:* Total Site and support functions deliverables * Business development, growth and profitability*.

West London

Directing and planning operational activities according to organisational and client strategy and deliverables across 5 Contact Centres in Europe, located in London, Paris, Rotterdam, Hamburg and Rome.* Centres are a combination of implants within client offices and independant offices.** Centres were built from the "ground up" within a 9 month period from.

London, United Kingdom

Assuming operational responsibility for the largest FMCG Contact Centre in the UK and the largest Unilever Consumer Centre in Europe.Delivering a 30% increase in call quality, a 60% decrease in errors and a CSAT rating constantly in excess of 80% resulted in the being short listed CCA “Best Experience” and “Best Outsourcing Relationship” and Nick's.