Nicolas Gosselin Email and Phone Number
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As an accomplished UX & Product Design Leader, I've spearheaded cross-functional and global teams towards success, leveraging design thinking and user-centered design (UCD) processes. My dedication lies in team development, unlocking the full potential of each member, and driving innovative solutions.My experience in the telecommunications sector has laid a solid foundation for enhancing Design Operations, driving innovation within fast-paced and agile environments. This involves streamlining the design process, improving efficiency, and ensuring consistency in design efforts. This background has sharpened my ability to tackle complex issues effectively, guiding organizations toward maximizing outcomes and overcoming multifaceted problems.My career is marked by thought leadership and a track record of innovation, as evidenced by 16 USPTO patents. I've thrived in diverse roles spanning software architecture, research, product management, and UX design, particularly in technology sectors like B2B and SaaS solutions.Specialties include Design Thinking, UX, Product Design, UCD, User Research (UXR), JTBD (ODI), HCAI, AI/Machine Learning, Prompt Engineering, and Analytics.Beyond professional pursuits, I'm an avid creator of Python notebooks for various analytics, LLMs, and machine learning projects, showcasing my continuous engagement with evolving technology.Fluent in French and English, with intermediate skills in Spanish and Swedish, I navigate effortlessly in multicultural & diverse settings, enhancing collaboration and communication across global teams.
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Product Design ManagerLightspeed Hq Jun 2024 - PresentMontreal, Quebec, Ca
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Sr Ux Design ManagerGoto Apr 2023 - Feb 2024Boston, Massachusetts, UsLeading a passionate team of ten UX designers who are invested in creating meaningful B2B products (UCaaS & CCaaS), and simultaneously working on fine-tuning design operations to boost effectiveness, engagement, and efficiency. Our team is a part of an 80-member-strong UX org full of brilliant thinkers and supportive leaders. -
Head Of Product Design And User ResearchBehavox May 2020 - Feb 2023London, England, GbSuccessfully built and led a team of six designers and UXR people from scratch within a period of three months. As a team, we achieved level four on the NN/g UX maturity model within the first year by executing a strategic plan that I created using the Design Ops framework. Additionally, developed a design-thinking playbook with 45 plays that made the team more efficient, engaged, and effective at delivering impactful solutions.Frequently worked in pairs with each team member to accelerate the achievement of objectives (OKRs), increase quality, and establish a common approach to design. Coached and mentored team members on both soft and hard skills, inspiring them to deliver their best work. Frameworks used include DesignOps, Design Thinking, ResearchOps, Cynefin, OKR, and the UX Maturity Model (NN/g). -
Director Of User ExperienceInsurity Sep 2016 - May 2020Hartford, Connecticut, Us -
Sr Ux Product Manager / Growth HackerPragmex / :Plugger Dec 2012 - Aug 2016Led the product strategy & roadmap and the UX of a latin american social network built for América MovílBrought the uptake from nothing to over 2 million monthly active users doing 120 million actions/dayDirected R&D, Growth-hacking, UX and Support teams across five countries on three continentsManaged the backlog of agile stories, specifications and wireframes (Axure RP)Instilled a data-driven mindset through a lean startup process (design / build / learn cycle)Improved KPIs (activation, retention, etc) with A/B Testing iterations with triple digits % resultsConducted user research (interviews, surveys, behaviour analysis)Directed the development of advanced Business Intelligence tools: natural language survey analysis, retention engine, recommendation engine, click-stream analysis, KPI dashboards (apache spark, python, mysql, nltk, numpy, scikit-learn)
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Ux Product Manager – Social Networking ServiceEricsson May 2011 - Dec 2012Kista, Stockholm, Se -
Interaction DesignerEricsson Mar 2010 - May 2011Kista, Stockholm, Se
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Solution Architect / Ux Product Owner – Multi Media Group.Ericsson May 2007 - Apr 2010Kista, Stockholm, Se
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Systems Design / Oss Development UnitEricsson Apr 2002 - May 2007Kista, Stockholm, Se
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Researcher / Open Systems / Radio Core Unit ResearchEricsson Nov 1997 - Apr 2002Kista, Stockholm, Se
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Ui Software DesignerTeleglobe (Now Tata Communications) May 1996 - Nov 1997Ca
Nicolas Gosselin Skills
Frequently Asked Questions about Nicolas Gosselin
What company does Nicolas Gosselin work for?
Nicolas Gosselin works for Lightspeed Hq
What is Nicolas Gosselin's role at the current company?
Nicolas Gosselin's current role is Product Design Manager | B2B Product Design.
What is Nicolas Gosselin's email address?
Nicolas Gosselin's email address is ni****@****ail.com
What is Nicolas Gosselin's direct phone number?
Nicolas Gosselin's direct phone number is +151428*****
What are some of Nicolas Gosselin's interests?
Nicolas Gosselin has interest in Achieved My First Strava Kom, Data Science, I Enjoy Cycling, Lean Startup, User Experience, Ixd, Skiing, Interaction Design, Sociology, Education.
What skills is Nicolas Gosselin known for?
Nicolas Gosselin has skills like User Experience, Mobile Devices, Software Development, Interaction Design, User Interface, Agile Methodologies, Scrum, Telecommunications, Analytics, Business Analysis, Software Design, Usability.
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