Case Manager
Current- Managed client accounts (range from $700k to $1 million), ensuring that the client's logistics requirements are met through meticulous planning and execution of services.
- Managed comprehensive planning, coordination, and delivery of services within specific parameters such as time, budget, and scope with respect to account’s financial status.
- Managed the financial elements of client accounts, ensuring that services are delivered efficiently within the agreed-upon budget, and perhaps optimising costs through logistical solutions.
- Coordinates with logistics teams, which include Dispute team, Cash Applications team, transportation providers, and client representatives, to ensure smooth operations and timely delivery.
- Ensuring project compliance are executed with industry regulations and standards for safety and legality of the process.
- Produced timely project reports of the accounts to inform all the stakeholders about the account.