Manage between 35-40 patent translation projects ranging in size of 1,000-100,000 words from start to finish for languages in Europe, Asia and Latin America, serving as a single point of contact for their successful completion. Establish and maintain professional relationships with our vendors to ensure consistent business needs are metUnderstand the different patent filing requirements under the Patent Cooperation Treaty (PCT), Paris Convention (Direct-Paris) and the European Patent Office (EP Validation). Recreate and format MS Word files to ensure filing requirements meet country specific requirementsCommunicate with client facing accounts and provide a quality service when addressing translation questions, requesting extensions or delivering projects. Coordinate with linguists and ensure instructions are clear and promote time management to meet deadlinesCoordinate with Account Executives (AE) to maximize budgets and strategically utilize patent extensions to ensure a quality translation is producedAnalyze translation memory software statistics to set budgets and deadlines while understanding language trends and client specific glossaries to maximize consistency and quality Establish and negotiate rates and deadlines with patent experienced linguists and agents in order to maximize profitability, efficiency and the accuracy of a translation. Review translated files for a quality check and connect with linguist/ address any questions or concerns when needed. Provide feedback for improvement based on client and filing agent notes Address project concerns to AE and liaise work to project assistants or external resources to meet ongoing project demands. Investigate and resolve client concerns and problem solve while documenting all the relevant information to prevent issues from reoccuring

Successfully completed 50-75 online orders/ 300 units per day within its goal time through selecting items from the sales floor, backroom and inbound vehicles while ensuring grocery items are packed and fulfilled in a safe and efficient wayProblem-solved with team members to create efficient plans that meet fulfillment order demands while maintaining a low Item Not Found (INF) score and a high productivity score. Analyzed inventory logs to understand shipment counts and account for missing or miss counted merchandise Actively monitored incoming online orders and called out backup support to ensure orders are fulfilled under their goal time. Regularly processed Return To Stock orders to ensure items reach the sales floorProvided training support for team members unfamiliar with the fulfillment process and existing fulfillment team members during the rollout of the new order process and troubleshoot any order issuesAssisted our guests who are ready to pick up their orders or provided backup support to the Drive-Up team when fulfillment batches are slow

Oversaw the Hair, Body and Oral (HBO) department through sales floor presentation, reading and setting sales plans, organization and managing cross-department phone lines to support our guestsMaintained an efficient plan to push/backstock an average of 150 inventory cartons onto the sales floor while keeping an accurate inventory count and maintained a safe backroom and meeting sales plans deadlinesCollaborated with vendors to promote and introduce new products or inventory counts and sales floor presentations at least two times per monthSuccessfully maintained day to day retail demands while prioritizing the guest experience and ensuring backend store responsibilities such as inventory audits, price audits and restocking batches are completed in a timely manner Executed opening responsibilities including walking the store in the morning with a team leader to ensure it is safe for team members to enter the building and prepared the line for receiving and unloading merchandise off of 1,800-2,200 piece trucksWorked in a team to problem-solve through merchandise sales plans and the unloading process while promoting a safe and efficient work environment. Utilized motorized vehicles like the wave, baler and incorporated safe lifting techniques Understood store logistics to create marketing plans that promote Target’s G.U.E.S.T mission across departments. Analyzed product trends to interpret guests' needs and translate them into relevant sales plansTrained and supported new and transfer team members in the inbound and general merchandising process and led as an exampleServed as backup support in areas such as the front lanes, fulfillment and assisted our guests on the sales floor and create meaningful interactions

Acted as a student representative at orientation events, as well as a Spanish translator for our visiting families and students, with a highlight on reaching underrepresented students Supported the orientation team by organizing acceptance packages and writing welcome letters to admitted students under tight deadlinesReferred questions to the appropriate departments and served on student panels to highlight student life at the university and provided a first-generation, low-income, Latino student perspective Supported underrepresented students by outlining college resources that make attending a 4-year university possibleOutlined financial and academic resources for students from low-income communities and AVID college readiness groups Led virtual meetings with prospective students and supported virtual panels by representing the University of Oregon. Answered questions on and off the camera utilizing a live Q&A feature on ZoomMonitored and reported engagement numbers from our Discord chat room where prospective students asked questions about the university and student lifeUtilized tools like Microsoft Teams, Zoom, Humanity and Discord to effectively perform remote work responsibilities

Led and supported a group of 40 residents as a resident assistant (RA) for the Global Engagement Academic Resident Community by providing 1:1 advising support, reporting maintenance issues and address university-related questions Organized events in the residence halls with an average attendance of between 50-75 students. Coordinated with professors, financial aid and study abroad advisors to bring curriculum-based events and resources to the residence halls. Designed promotional flyers and created marketing plans for hall eventsSupported students with mental health concerns while following my responsibilities as a designated reporter through recording detailed reports and following up with additional meetings with the student and/or my community director when needed, while protecting the student's Family Educational Rights and Privacy Act (FERPA) rightsPartnered with the Faculty in Residence to organize engaging and meaningful resources/events in the residence halls with an emphasis on study abroad and cultural competence. Focused on incorporating cultural awareness curriculum in the residence hallsGuided residents in creating roommate contacts to promote a healthy living environment and in the moving out/roommate change process when appropriate. Identified problems and addressed them with solutions that were safe and impactful for both parties involved.Upheld expectations for the RA role, including met with residents, coordinated and led hall meetings and co-managed a hall budget. Performed on-call responsibilities in the residence halls, such as respond to lockouts and noise complaints, document conduct incidents and maintenance concernsTrained in crisis management skills to effectively handle high-stress situations while ensuring the safety of our residents. Received training on subjects that involved mental health, behavior management and community building

Facilitated a study group of 5-8 students ranging from 6th-12th grade. Supported students with their assignments and incorporated problem-solving skills to solve areas of confusionGuided students through target lessons including math, science, English and social studies to review topics while encouraging students to ask higher-level questions to solve study/ homework questions while promoting an active learning environment

Served as a member of the Greater Albany Public Schools (GAPS) school board as a student reporter representing South Albany High School (SAHS). Worked with the vice-principal and SAHS staff and community to organize reports by emailing or researching relevant topics to present to the boardSat alongside the board members and participated in discussions when appropriate/ needed. No voting privileges but would be asked for opinions on matters relevant to students at SAHS or as a student in the GAPS. Provided updates regarding SAHS student life and events relevant to the community during bi-weekly board meetings. Reviewed board meeting packages to understand the topics being highlighted in order to prepare critical questions or give input on issues like school bonds, state testing and classroom environment

Conducted and organized interviews with people ranging from students, South Albany High School (SAHS) staff, the superintendent, school board members and members of the Albany community to write meaningful stories that have earned awardsOperated a camera to capture different journalistic shots and used Adobe Creative Suite to edit photos, create advertisements/ infographics and layout the school paper, The SentryOversaw the production and distribution of the paper, read and edited articles alongside the advisor, led the class by assigning stories, photography assignments and supported my peers through the layout processWorked directly with the newspaper advisor to budget newspaper costs and contacted local businesses for advertising affairs and created marketing advertisements when needed/requestedCoordinated with the local publishing plant to meet tight publishing deadlines and picked up printed issues after verifying accurate files and formats for printingManaged the publication's online website using WordPress, as well as the Facebook and Twitter social media platforms by promoting new issues and creating posts with polls and external links. Designed infographics regarding publication and school updates to promote user engagement with board updates, school schedule changes and advertisements

Prepared beverages, worked as a cashier taking orders, managed money at our student-run coffee shop, The Red Zone Cafe, under staff supervision for work experience credit