Ryan Wilson Email & Phone Number

Deputy data protection officerPrimary data integrity and analysisSkilled power platform user:Dynamics 365SharePointPower Bi (data set, data flows and reporting) Power automatePower appsProject

Edinburgh, United Kingdom

Contracted to carry out a range of high-level responsibilities which pulls on extensive industry, regulatory and managerial experience. Main duties include, but not limited to: • Ofgem Compliance, sales compliance and GDPR implementation• Continuous improvements through process change and quality assurance monitoring• Management and departmental training • Short term energy trading and demand forecasting

Musselburgh, East Lothian

Operations• Lead day-to-day operations of the business from sales and supply point registration through to billing, retail invoicing and cash collection.• Implementation and strict adherence to changes in compliance and data protection (GDPR) regulations to ensure best practise on business activities. • Develop and maintain strong working relationships with software providers and a range of industry bodies (e.g. CRM Provider, Billing Platform, Ofgem and third-party management) • Contribute to the development and implementation of business strategy, including documentation of operational processes (front/back office), training and associated project planning/ departmental risk registers. Innovate, automate and reduce cost through lean thinking• Continuous improvement: recommend and implement change for system automation and upskilling all colleagues on industry, lateral thinking and Microsoft packages (advanced Excel). Commercial• Solid, broad data analyses to forecast demand and points of trading. Prepare recommendations and execute trading in a timely fashion to maximise company margin• Manage wholesale and retail positions, along with associated settlement and reconciliation, including industry credit positions

Edinburgh, United Kingdom

Business analysis• Collecting and manipulating large datasets from CRM, AVAYA and cloud-based platforms to build meaningful reports that support and drive key business decisions in process and change.Knowledge and Communication • Version control; making process locating, reviewing and refining easy. • Continually reviewing all processes within front and Back office to ensure they are fit-for-purpose, efficient and deliver an effective result.• Management, testing and delivery of system developments – working closely with directors, developers and relevant stakeholders to deliver system automation, user interfaces and ability to track/monitor business trends. Time-in-motion studies and Direct feedback-loops • Obtaining feedback from sitting with individuals to enable proactive improvements in policy, process and procedures. • Quality assurance and compliance (Ofcom, PCI, ICO) call scoring and management reporting.SQA – Skills for Work Project leader• Set the framework for the organisation to offer SQA qualifications to staff within the workplace, inc. Policy and Procedures. Compliance and Policy• Translate General Conditions, PCI and ICO requirements; providing a clear and robust understanding of business adaption to new and existing regulations• Internal auditing, feedback loop and Senior management reporting• Create and disseminate various workshop and training programmes

Selkirk

Hedging and Wholesale Costs AnalystNovember 2012 – November 2015Gross Margin Purchases• Daily updates of highly complex, excel based, Trading Models • Manipulate large datasets from several sources to propose energy trading requests• Commercial trade reporting (Senior Management)• Trading summary reporting (Board of Directors) • Maintain regular checks on supplier purchase tariffs. Commodity Hedging• Delivery of daily short-term power and gas hedge. • Input of key data to medium / long term hedging decisions.• Updating of all commodity purchases costs/volume and ensuring it represents an accurate view of the company’s wholesale trading position.• A focal point of expertise for in-house trade capturing and cost forecasting software, on behalf of the commercial team.