Sarah Stammers-Cook Email & Phone Number

Sydney, Australia

I provide extensive knowledge of the Amadeus product suite as part of a team of subject matter experts, collaborating with various business and IT domains within the Qantas Group.- Participation in product evolution, release planning & roadmap development of Seating & Disruption enhancements.- Involvement in Amadeus product user groups and community processes for Seating & Disruption functionality.- Investigate, analyse and define client requirements.- Review functional & design specifications to determine the adequacy of solutions proposed to meet business requirements- Develop, execute and co-ordinate comprehensive test plans for business systems.- Aid in the development of procedures, implementation strategies and training material to the business areas relating to system improvements and changes.- Provide sound system knowledge, business expertise and ongoing support to various business & IT domains and projects.- Participate in various projects across IT & Business areas providing system matter expertise, business analysis, testing, implementation, stakeholder management & onsite customer support.

Sydney, New South Wales, Australia

QF Amadeus Interline Baggage Project – Res302, Payments in DCS2018 – 2019Developed and executed comprehensive test plans for the IATA Res302 solution for Interline Baggage and for the Amadeus Payments in DCS solution for chargeable seating and excess baggage.Provided analysis of the current business processes for Seating in the Customer Management space to incorporate the Amadeus Payments in DCS solution.Performed thorough functional testing for chargeable seating and excess baggage in the operational window for the specific business solutions.Produced detailed Test Plan & Test Summary Reports for both phases of the Interline Baggage Project.Managed the testing data capture in JIRA Participated in and developed understanding of Agile methods of Project Planning and Execution.QF Amadeus Customer Recovery Project – Single PNR, Disruption Transfer & Passenger Recovery Optimiser2015 – 2018After participating in extensive business solution training from the software provider and writing thorough and intricate test plans, I carried out comprehensive user acceptance testing for the implementation of; Single PNR, an enhanced Amadeus codeshare reservation and inventory solution Disruption Transfer, a comprehensive Amadeus Customer Management customer and data transfer solution Amadeus Passenger Recovery Optimiser, an advanced disruption & re-accommodation solution.I continue to provide knowledge and support to the business teams for the functionality and processes involved with these enhanced solutions.QF Amadeus & PROS QPLUS Project – Revenue Management2014 – 2015Developed and executed extensive System Integration Testing and data validation for the implementation of PROS Airline Revenue Optimisation Solution & Amadeus Altea Revenue with Active Valuation. Introduction to Agile methods within a project environment

Provided strong system knowledge and support to various business areas.Investigated, analysed and defined client requirements.Reviewed functional & design specifications to determine the adequacy of solutions proposed to meet business requirements.Developed, executed and co-ordinated comprehensive test plans for business systems.Provided assistance, guidance and training in the development of procedures, implementation strategies and training material to the business areas relating to new systems, system improvements and changes.Achievements:Assisted in the management, development and implementation of many major airline systems such as;Airport Check-in System : Inventory Management System : Frequent Flyer System & Processes, Airport Ground Handling : A380 Aircraft Reconfiguration : Reservations : Platinum One : Auto Waitlist Clearance : Origin & Destination Revenue Management 3.4 Demand Systems.