Alena Conte, Mba Email & Phone Number

Portland, Oregon Metropolitan Area

Tech sales within the cashless ecosystem. Develop and maintain relationships with assigned customers, while working to increase the account base through prospecting, networking, and following up on leads.Continually build a pipeline of new business, upsell, and cross-sell opportunities.Exceed activity, pipeline, and revenue goals on a monthly basis.An.

• Developed relationships, built trust and influence to create a base for a long-term source of clients by using referrals, direct marketing, occupational and special-interest groups.
• Determined client's needs and financial situations by scheduling fact-finding appointments, investigated the extent of present coverage and investments; analyzed long-term goals and developed proposals for consideration.
• Managed consultant contracts and ensured deliverables within scope, schedule and budget.
• Conducted new product research and analysis for development and expansion.
• Created a coordinated protection plan by calculating and quoting rates for immediate coverage.
• Implemented actions and long-term strategies.

• Responsible for reviewing/ presenting renewal contracts to clients to improve and sell additional policies as needed.
• Provided technical expertise (knowledge of insurance coverage and products, staying updated on industry) with service of new and existing clients through cross selling opportunities, account development, execution of.
• Managed all pre-renewal activities for clients, including pre-renewal evaluation, quoting the marketplace and sales appointments.
• Maintained a high degree of customer retention and exceeded sales quotas consistently.
• Developed cordial and effective relationships with clients, co-workers, carriers, vendors and other business contacts.
• Exemplified the ability to work independently or as a team member.

Portland, Oregon Area

• Served as point of contact for all billing adjustments, collections and corrections.
• Recommended coverage and advised on potential insurance gaps and sold personal and commercial lines insurance products.
• Worked in a fast-paced environment and handled a high volume of calls.
• Provided strong customer service and exemplified strong interpersonal and organizational skills.
• Excellent time management skills managing multiple requests while performing at a high level of attention to detail and accuracy.
• Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to client needs, self-motivated, creative and innovative.

Portland, Oregon Area

Provided real time customer solutions to individual and business to business clients. Escalated customer support concerns and delegated technical solutions to management. Assisted with billing customer service, worked with the accounting department in open ticket delays. Helped clients understanding of the product and offered warranty solutions. Training.

Masters Of Business Administration

Bachelor Of Applied Science - Basc, Business Administration

High School Diploma

Digital Marketing