Pablo Contreras Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Offer technical support to system users via in-person, phone, email, chat, and remote access.Manage user accounts and permissions through Active Directory, Microsoft Office, and other systems.Oversee employee onboarding and offboarding processes.Support hardware-related tasks, including laptop deployment, repairs, and inventory management.Maintain IT Service Management (ITSM) ticketing workflows, ensuring prompt response and resolution of incidents and service requests in alignment with SLAs.Coordinate procurement of IT equipment, ensuring the availability of necessary hardware and supplies for end-users.Communicate timely updates to internal customers and troubleshoot technical issues as necessary.Identify and escalate critical incidents or unresolved tickets to appropriate teams.Stay up-to-date with IT service desk policies, procedures, and available services.Monitor trends in support requests to proactively address recurring issues.Collaborate regularly with team members, departments, and internal customers to ensure smooth service delivery.

Seattle, Washington, United States

Provide our customers with an exceptional shopping experience.Section leader for the meat department - duties included: writing order daily, and merchandising sections.Receiving and unloading deliveries.Worked in a fast-paced environment. Cash register operation including POS cash, check, gift card transactions.

Seattle, Washington, United States

Supervision of all employees, departments, and overall store productivity.Daily review of store fiscal goals and achievements.Oversee all aspects of store operations.Responsible for the development and training of Crew Members into leadership.Responsible for writing bi-annual employee performance reviews.Conduct interviews and sort through applicants to fill open positions.Improve customer service experience, create engaged customers and facilitate organic growth.

Bellevue, Washington, United States

Support the IT team in maintaining hardware, software, and other systemsAssist with troubleshooting issues and provide technical supportContributing to the setup, and deployment of machines

United States

Modifying orders via WooCommerceProviding technical support to customers via email or phoneOrganizing transactional dataWebsite Management

Seattle, Washington, United States

Seattle, Washington, United States

Communicating with clients via phone, email, or video chat to help resolve issues. Planning out components for their new system. Continuous support and repair with builds. Software Installation.

Aas-T, Network And System Administration

Activities and Societies: Phi Theta Kappa Currently enrolled

Education record