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@petfoodexperts.com
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Madeline Byrd is listed as Customer Experience Coordinator at Pet Food Experts based in West Warwick, Rhode Island, United States. AeroLeads shows a work email signal at petfoodexperts.com and a matched LinkedIn profile for Madeline Byrd.
Madeline Byrd previously worked as Customer Experience Coordinator at Pet Food Experts and Customer Experience - Live Chat Representative at Pet Food Experts. Madeline Byrd holds Bachelor'S Degree, Psychology from University Of Rhode Island.
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Adaptable professional with dynamic experience in veterinary care, business ownership, and day to day customer service operations. Known for excelling in fast-paced and evolving environments while being highly coachable and quick to master new skills. Utilizes strong communication skills that assist with problem-solving and has been proven to build relationships with both team members and customers to deliver exceptional results.
Listed skills include Leadership, Fast Learner, Horses, Powerpoint, and 26 others.
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Pawtucket, Rhode Island, United States
- Guide customers through company onboarding processes to ensure customer satisfaction - Vet business information for necessary qualifications and brand representation - Collaborate with multiple departments daily to streamline processes for a successful account setup - Continue to facilitate high-quality partnerships through ongoing account management by addressing requests and implementing necessary changes to meet customer needs
- Delivered efficient and personalized support to both new and existing customers and vendors- Addressed a wide range of inquiries and processes including claims requests, missing shipments, transportation updates and delivery times- Worked together with other teams to troubleshoot client needs- Strived for a people-first approach in customer care to ensure a great customer experience and continued relationship- Learned and continued to grow in versatility to be able to assist in a diverse range of customer needs and requests
Pawtucket, Rhode Island, United States
- Resolved customer issues regarding missing and damaged products during delivery, providing timely credits and solutions- Partnered with other teams to arrange replacement items and set up returns- Proactively kept customers informed of shipment delays while partnering with the transportation team for updates- Ensured a positive customer experience with a high level of professionalism and friendliness
Middletown, Rhode Island
- Maintained patient records- Provided compassionate care to patients and their people while assisting veterinarians during appointments with medical procedures and diagnostics- Educated clients on preventative pet care and treatment plans- Managed inventory and kept work areas cleaned and prepped to keep up with a fast-paced, high-pressure environment
Exeter, Rhode Island, United States
Southern Rhode Island
- Managed all aspects of client onboarding and scheduling- Promptly and effectively responded to urgent and unexpected situations while maintaining a calm and solutions-oriented approach- Fostered a loyal customer base by building lasting client relationships through professionalism and personalized care- Demonstrated self-motivation and organizational expertise to oversee day-to-day operation and long-term planning
Waterford, Connecticut, United States
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Madeline Byrd is listed as Customer Experience Coordinator at Pet Food Experts.
AeroLeads has found 1 work email signal at @petfoodexperts.com for Madeline Byrd.
Madeline Byrd is based in West Warwick, Rhode Island, United States.
Madeline Byrd has worked for Pet Food Experts, Newport Animal Hospital, Wolf Rock Animal Health Center, Farmers Insurance, and Trails And Tails Pet & Equine Services.
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Madeline Byrd holds Bachelor'S Degree, Psychology from University Of Rhode Island.
Madeline Byrd is listed with skills including Leadership, Fast Learner, Horses, Powerpoint, Customer Relations, Public Speaking, Surgery, and Animal Behavior.
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