Madeline Byrd work email
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Madeline Byrd personal email
Adaptable professional with dynamic experience in veterinary care, business ownership, and day to day customer service operations. Known for excelling in fast-paced and evolving environments while being highly coachable and quick to master new skills. Utilizes strong communication skills that assist with problem-solving and has been proven to build relationships with both team members and customers to deliver exceptional results.
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Customer Experience CoordinatorPet Food Experts Feb 2024 - Nov 2024Pawtucket, Rhode Island, United States- Guide customers through company onboarding processes to ensure customer satisfaction - Vet business information for necessary qualifications and brand representation - Collaborate with multiple departments daily to streamline processes for a successful account setup - Continue to facilitate high-quality partnerships through ongoing account management by addressing requests and implementing necessary changes to meet customer needs -
Customer Experience - Live Chat RepresentativePet Food Experts Sep 2022 - Feb 2024- Delivered efficient and personalized support to both new and existing customers and vendors- Addressed a wide range of inquiries and processes including claims requests, missing shipments, transportation updates and delivery times- Worked together with other teams to troubleshoot client needs- Strived for a people-first approach in customer care to ensure a great customer experience and continued relationship- Learned and continued to grow in versatility to be able to assist in a diverse range of customer needs and requests
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Customer Experience Claims RepresentativePet Food Experts Nov 2021 - Sep 2022Pawtucket, Rhode Island, United States- Resolved customer issues regarding missing and damaged products during delivery, providing timely credits and solutions- Partnered with other teams to arrange replacement items and set up returns- Proactively kept customers informed of shipment delays while partnering with the transportation team for updates- Ensured a positive customer experience with a high level of professionalism and friendliness
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Veterinary TechnicianNewport Animal Hospital Jan 2013 - Apr 2022Middletown, Rhode Island- Maintained patient records- Provided compassionate care to patients and their people while assisting veterinarians during appointments with medical procedures and diagnostics- Educated clients on preventative pet care and treatment plans- Managed inventory and kept work areas cleaned and prepped to keep up with a fast-paced, high-pressure environment
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Veterinary TechnicianWolf Rock Animal Health Center May 2021 - Nov 2021Exeter, Rhode Island, United States
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Call Center RepresentativeFarmers Insurance Feb 2021 - May 2021West Warwick, Rhode Island, United States -
OwnerTrails And Tails Pet & Equine Services Mar 2014 - Feb 2021Southern Rhode Island- Managed all aspects of client onboarding and scheduling- Promptly and effectively responded to urgent and unexpected situations while maintaining a calm and solutions-oriented approach- Fostered a loyal customer base by building lasting client relationships through professionalism and personalized care- Demonstrated self-motivation and organizational expertise to oversee day-to-day operation and long-term planning
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Partial Store ManagerLuxottica - Macy'S Sunglass Hut 2012 - 2013Waterford, Connecticut, United States
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Product AdvisorDover Saddlery 2011 - 2012North Kingstown, Rhode Island, United States -
Sales AssociateAllie'S Tack Shop Inc 2005 - 2011North Kingstown, Rhode Island, United States
Madeline Byrd Skills
Madeline Byrd Education Details
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Psychology
Frequently Asked Questions about Madeline Byrd
What is Madeline Byrd's role at the current company?
Madeline Byrd's current role is Customer Experience Coordinator at Pet Food Experts.
What is Madeline Byrd's email address?
Madeline Byrd's email address is ma****@****rts.com
What schools did Madeline Byrd attend?
Madeline Byrd attended University Of Rhode Island.
What skills is Madeline Byrd known for?
Madeline Byrd has skills like Leadership, Fast Learner, Horses, Powerpoint, Customer Relations, Public Speaking, Surgery, Animal Behavior, Sales, Animal Husbandry, Communication Skills, Veterinary.
Not the Madeline Byrd you were looking for?
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3uky.edu, vanderbilt.edu, bgky.org -
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Madeline Byrd
San Antonio, Tx1uh.edu
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