Amy Grainger Email & Phone Number

Raleigh, NC, US

Atlanta, GA

• Enhance service delivery by managing customer queries and leveraging product knowledge to provide accurate information, increasing sales by 7%
• Increase production by adding 124 pools to the summer sales, ensuring adequate stock availability.

Raleigh-Durham-Chapel Hill Area

• Triage patient care with patients, providers, and pharmacies
• 9% team increase in immunology medication enrollment to decrease patient costs and improve patient care
• Eliminate barriers to care by working within health insurance guidelines to help patients manage costs of medication, including Remicade, Stelara, Tremfya, Simponi, and Simponi Aria

Morrisville, North Carolina, United States

• Provide exceptional customer service, including the process of online orders. Shop for customers, ring up orders, and give groceries to customers picking up their orders

Raleigh, North Carolina, United States

• Outbound calls to providers’ offices to complete research study by collecting data and confirming accuracy

Fort Myers, Florida, United States

• Reduce risk for companies looking to hire potential employees with hidden criminal backgrounds
• Utilize national, state, county, and civil protocol and databases to ensure quality of results in a timely fashion

St Petersburg, Florida, United States

• Auto part delivery, accept payments, problem-solve payment and/or order discrepancies

Raleigh-Durham, North Carolina Area

• Top producer in role for 2017 to help members improve preventative and diagnostic healthcare and as a result, their lives overall
• Connect members with recent hospitalizations or new diagnoses with nurse case managers to assist with manageable steps toward healthcare goals

Raleigh-Durham, North Carolina Area

• Work with nurse investigators to substantiate documentation accuracy for Special Investigative Unit

Raleigh-Durham, North Carolina Area

• Encourage patient to take on more responsibility to gain self-confidence and independence
• Assist with daily OT and PT exercises, meal preparation, provide transportation

Charleston, South Carolina Area

• Suggested time stamp software be used for faculty laptops as well as student laptops to increase efficiency and determine urgency (This was implemented).
• Help develop key faculty and division director search processes with search teams; consider leadership experience, diversity, and degree of engaging students in learning and publications
• Work with IT and faculty to assist division director candidates and ensure their presentations have ample time allotted

Portland, Oregon Area

• Use Epic to communicate with surgeons
• Knowledge of medical terminology especially those related to cancers of the ear, nose and throat
• Prepare medical records for patient visits with surgeons (Otolaryngology and Voice Clinics)
• Verify benefits and complete authorizations for insurance purposes

Portland, Oregon Area

• Collaborate on treatment plans with each client to ensure their ownership and effectiveness
• Crisis intervention for those being a potential danger to themselves or others
• Knowledge of medical terminology especially that of mental health and addictive diagnoses
• Address client history, strengths, social support, employment, life skills, and barriers to resources

Oregon City, Oregon

• Increase successes for my clients by locating resources within the community to improve the quality of their lives by (increasing opportunities in healthcare, education, life skills, and money management)
• Address concerns with other service providers to ensure clients are treated fairly and given reasonable

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: • tutor students with physical and/or learning disabilities • participate in yearbook development • Habitat for.

Master Of Arts (M.A.), Counseling Psychology

Activities and Societies: One-year internship providing counseling services • Habitat for Humanity • meal preparation at local shelter•.