Facilities Cleaning Specialist
CurrentSupports the Facilities Manager in the general administration involved in the overall public/crew areas cleaning function onboard the vessel, focusing primarily on quality of operations: Supervises the public/crew areas cleaning function with a staff of Cleaners, Pool Attendants,Manages the assignment of duties, responsibilities and workstations to employees. Observes and evaluates employees and work procedures to ensure quality standards and service is met. Ensures proper staffing levels on a shift by shift basis as deemed adequate to execute company standards of guest service and safety. Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement as well as executes directives deemed appropriate by the Facilities Manager. Utilizes and administers the disciplinary action process through coaching and counseling to improve performance or termination of employment. Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. Reviews working hours and overtime to maintain the efficiency of the operation without exceeding budgetary constraints. Actively seeks opportunities to reduce costs while maintaining standards of quality and service. Reviews audit comments, discusses with subordinates, and implements audit recommendations. Monitors all cleaning processes in the public and crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations with regard to public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. for the facility function. Completes all hygiene sanitation logs and ensures all USPH procedures pertaining to the cleaning function are followed according to the regulations. Investigates and resolves cleaning quality and service complaints in a timely fashion, and with a view to exceeding the expectations of our guests.
