Cony Zhan Email & Phone Number

Mississauga, ON, CA

Greater Toronto Area, Canada

• Coordinating listing property set-up and preparation, such as booking/coordinating/scheduling photographers
• Optimized administrative procedures resulting in a 20% time savings across daily office operations
• Assisting in the preparation of comparative market analysis (CMA) reports
• Write Trade Record sheets and keep files in compliance with RECO
• Booking appointments and tracking confirmations-following up where required
• Arranged and coordinated travel logistics, including booking flights, accommodations, and transportation, while optimizing travel plans for cost-effectiveness and convenience.

Mississauga, Ontario

• Resolve problems or discrepancies concerning customers' accounts quickly and professionally
• Process customer cash deposits and withdrawals, cheques, outward remittances, foreign exchange transactions, wire transfers, funds settlement, credit card payments, money orders, certified cheques, and other related.
• Ensure the confidentiality of the Bank and its customers’ information
• Achieved a 100% customer satisfaction rating by delivering exceptional client service and resolving inquiries promptly
• Provide administrative support, including filing documents and coordinating office upkeep with building management service to resolve facility-related issues

St Catharines, Ontario, Canada

• Coordinated weekly and quarterly meetings to maintain effective team and cross-departmental collaboration
• Provided administrative and clerical support (electronic filing, invoicing, scanning, faxing, copying)
• Prepared appointments and travel arrangements for managers and clients
• Compile data, statistics, and other information and publish on Addco.ca websites in support of business plan
• Monitor websites and social media, update data on the website and in social media and perform a routine backup of the website.
• Increased sales by 30% through targeted online marketing initiatives, contributing to revenue growth.

183 King St, St.Catharimes

• Handling inquiries, sorting and distributing mail.
• Answering and directing multi line phone system
• Providing superior service to all who come through our doors.
• Operating internal database and other program software

Help customer to fill out the forms and guid customer to specific staff that can process their business

Bachelor Of Arts - Ba, Business Economics--Financial Economics Option

Ontario Secondary School Diploma (Ossd)