Helping organisations to lead quality conversations and meaningful engagement with their people, communities and stakeholders. With a successful communications and engagement career across commercial, public sector and not-for-profit organisations, my strengths are:- Facilitating quality and respectful conversations to understand your people and gain meaningful insights.- Developing successful and measurable strategies to further your relationships and outcomes.- Embedding cultural awareness and understanding in your engagements.- Preparing for and responding to crises.As an IAP2 accredited member and trainer and an active member of the Tasmanian Aboriginal community, I can help you deliver purposeful and intentional communications and quality engagement outcomes for your business. I’m recognised as a motivated and enthusiastic leader and community-centred storyteller with a positive attitude and unwavering commitment to empowering communities

Supporting the great team at the Office of Safeguarding Children and Young People.

Contracted to liaise with stakeholders and manage communications for the Montpelier Project in Salamanca for Sultan Holdings.

Recruited to manage the Stakeholder Engagement and Communications activities on the SLIMS Program, a new student academic and administration system that is transforming systems and processes for both students and staff across the University of Tasmania.Key achievements:• Created a Stakeholder Engagement and Communications Strategy and Plan, which included the development of a thorough Stakeholder Analysis. This provided the framework to establish a change network across the University to engage impacted staff, communicate ideas and assess feedback. This network contributed to the significant shift for staff in accepting and owning the new systems and processes, allowing for a successful go-live. • Designed and produced key messages for staff and students utilising existing networks using new and creative methods including printed materials, online articles and newsletters, promotional and instructional multimedia and social media messaging. • Designed and delivered information and training presentations across the University for academic and professional staff and students. This included introducing key changes and concepts, highlighting new terminology, presenting new processes and hands-on system training.• Recruited and managed student champions across Hobart, Launceston, Cradle Coast, Rozelle and Darlinghurst. Designed and delivered training for students in the principles of effective communications and delivering presentations.

Appointed to raise the profile of recognition for outstanding work and bravery internally and externally at Greater Manchester Police (GMP) as well as manage all events and contribute to public relations campaigns, working alongside the Public Relations and Internal Communications units.• Designed and managed a range of events and ceremonies with audiences ranging from 10 to over 1,000 across the 10 boroughs of Greater Manchester and with internal and external stakeholders, including local councillors, community representatives and business partners. • Produced content and copy within the Corporate Communications Team for internal and external publication including: press releases to media, internal and external web updates, electronic newsletter, national award nominations and event scripts for a range of speakers. • Negotiated the involvement of key business partners in sponsoring events and ceremonies for the organisation following budget restrictions in policing. • Successfully submitted nominations for national awards in policing including: Community Police Officer of the Year, Lifetime Achievement Award, High Sheriff of London Community Awards and Bravery awards (for both officers and members of the public).• Managed social media content for awards and ceremonies, using Twitter and Facebook to engage sponsors and members of the public.

Engaged to improve the service and introduce administration efficiencies at four police public enquiry counters on the Rochdale Division in Greater Manchester. • Managed 13 members of staff for 24-hour cover. Introduced new electronic roster and scheduling for more effective cover and resilience during peak times of illness or holiday requests.• Created electronic leave requests and balances, increasing transparency and reducing confusion on leave balances. • Arranged customer service and dealing with aggressive behaviour training for staff. Improved onsite training by increasing managerial attendance and visibility at all stations, employing frequent one-to-one interviews with staff.

Recruited into a police intelligence unit to give a fresh perspective on administrative procedures and information sharing methods.• Managed stakeholder partnerships and information sharing with partner agencies including the Housing Association, Bury Court and Bury Council. Attended partnership meetings and created a tasking schedule from issues and actions raised between partners.• Created a new procedures and databases for the administration of home alarms and criminal compensation applications, replacing paper-based systems. • Viewed and rated intelligence to then create and deliver electronic briefing summaries to be presented to police officers.

Initially recruited as a casual technician to assist in implementing gallery exhibitions and recruited full-time within a month to coordinate all aspects of touring and in-house exhibitions.• Coordinated all touring and in-house art exhibitions including national and international tours (arranging transport, accommodation, technicians, insurance and travel documentation for art). Assisted in the collation of text, images and appropriate royalties to produce publications to support exhibitions.• Organised opening nights and specialist events and coordinated media operations with artists and curators. This included catering, lighting for photographic and television interviews, invitations and guest lists, staff and required security.• Curated the touring exhibition Jerwood Drawing Prize and assisted in curating various other touring and in-house exhibitions.• Produced written content for within the gallery exhibition, programmes, brochures and media releases. • Managed all aspects of each gallery, including lighting and climate control systems appropriate to each exhibition, including production of reports for managers and insurers. Introduced design efficiencies to support the gallery environment to the satisfaction of major galleries and museums in the UK.• Managed a team of 10 or more casuals to prepare exhibition spaces. This included monitoring and approving time sheets, allocating duties and supervising results.

Appointed to lead the transformation of the high school library into a fully equipped resource centre.• Introduced a new electronic library stock control system and efficiencies, which saw the dispensing of manual card logs. This database was a fully online system and included a new barcode system for efficient tracking and reporting of lending habits and overdue returns.• Created alternative learning techniques for remedial English classes. This included providing graphic novels for Shakespeare plays to help promote understanding and engagement. • Published the school newsletter by organising students to interview each other, teachers and external role models. Introduced a regular column for book reviews and the top ten reads at school.

After graduating from the University of Tasmania, Launceston in 1992, Sarah worked in Melbourne, Perth and Sydney on touring and in-house theatrical productions. She worked as a Stage and Touring Manager, Communications Officer and Lighting Designer/Technician with various venues and companies including the Victorian Arts Centre, The Princess Theatre, Opera Australia and smaller theatrical companies producing their own work. When arriving in the UK in 1998 Sarah worked for theatres in London, Manchester and toured two operas in the Republic of Ireland. Sarah was the Front of House Manager and Box Office Manager for productions at St Martins Youth Arts Centre in South Yarra, Melbourne for over two years. She coordinated staff, managed ticket sales, balanced the box office and dealt with all customer enquiries during performance times. As Front of House Manager she was responsible for the opening and closing of the venue, making sure all productions and staff were compliant with Health and Safety requirements and followed security protocols.