Charles Cook Email and Phone Number
Charles Cook work email
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Charles Cook personal email
I'm a user-centric product leader with deep technical knowledge. I'm passionate about delivering outstanding customer solutions and have a knack for identifying problems and insights to define product requirements. I'm known for creative problem solving and strategic thinking and am capable of seeing the big picture or diving deep into details as needed. I have demonstrated experience through development from exploring consumer and business opportunities through to launch. I've worked in corporations and startups and have thrived in both.
Collaborative Robotics
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Sr. Staff Program Manager, RoboticsCollaborative Robotics May 2024 - PresentSanta Clara, California, Us
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Principal Technical Product ManagerEquipmentshare Jul 2023 - May 2024Columbia, Missouri, Us -
Principal Technical Product Manager, Robot Interaction, Amazon ScoutAmazon Nov 2021 - Mar 2023Seattle, Wa, UsLed product management and strategy for Amazon Scout – an autonomous delivery vehicle. Drove vision, roadmap, and operating plan to define and align goals for all Scout teams.•Built 3-year program roadmap for grocery delivery enabling navigation testing in 6 months and iterative hardware launches starting in 12 months while leveraging limited software and autonomy resources.•Drove hardware and robot behavior definition using customer and accessibility testing, leading to more inclusive designs.•Engaged with civic leaders and local governments to shape Scout’s public policy strategy, leading to community-focused roll-out plans and allowing staged operations in initially resistant communities. -
Director, Concept Engineering, Tryer Innovation CenterStarbucks Jun 2018 - Jul 2021Seattle, Wa, UsBuilt and led a team of 15 innovation engineers and technicians to move solutions from idea to action in 100 days. Programs ranged from new equipment to wearable electronics to store fixtures and layouts. •Built and managed innovation pipeline, delivering 12-15 innovations per year from idea to development. Focused on elevating customer and barista experience while increasing store efficiency.•Implemented "build, test, and learn" approach to shorten time to product spec from 9 months to 100 days. Focused on early testing with rough prototypes and quick iterations. -
Director, Operations Engineering And InnovationStarbucks Jan 2015 - Jun 2018Seattle, Wa, UsGuided a team of 8 engineers to maintain and innovate on the physical design of Starbucks stores. Collaborated with a broad, cross-functional team to create new-to-world store concepts.•Developed new espresso bar design, resulting in 15% faster throughput in 15% less space.•Redesigned back bar, resulting in 35% faster cold beverage production while making space for innovation.
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Technical Program Director, Strategic Coffee EquipmentStarbucks Dec 2012 - Jan 2015Seattle, Wa, UsHired and led team to design and prototype a novel at-home coffee system. Managed $20M budget to meet project requirements and financial targets.•Led development of unique, capsule brewing system (U.S. patent 9,232,873).•Drove technical product development from prototype through specification and supplier selection.
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Senior Manager, Product Research Center, Innovation & DevelopmentPhilips Consumer Lifestyle Sep 2010 - Dec 2012Amsterdam, Noord-Holland, NlDirected team responsible for defining and testing user experience of Sonicare toothbrushes.•Implemented customer experience testing and defined acceptance criteria for product launch.•Pivoted team from pre-launch validation to up-front user experience design, resulting in smoother project execution and leading to improved customer satisfaction and faster time to launch. -
Program Manager, Beverage AppliancesPhilips Consumer Lifestyle Nov 2007 - Sep 2010Amsterdam, Noord-Holland, NlLed definition and execution of Philips Beverage Appliances product roadmap. Managed €20M technology budget to bring innovations from research through launch.•Translated product vision into development and manufacturing strategy.•Secured new suppliers, enabling expansion of portfolio into higher and lower-end products.
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Project Manager/Lead ArchitectPhilips Consumer Lifestyle Nov 2004 - Oct 2007Amsterdam, Noord-Holland, Nl•Led development of the product architecture for a portfolio of Sonicare Toothbrushes, balancing customer, technical, and business against each other to create an efficient and flexible platform. This architecture was used in toothbrush designs from 2005 to 2022. •Built a five-year innovation roadmap of breakthrough oral health care devices based on consumer and technical insights.
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Project Manager/Technical LeadSynaptics Incorporated Jul 1998 - Dec 2003San Jose, California, UsLed development of Synaptics TouchStyk™ - a capacitive point stick - from bench concept to production and launch with major laptop manufactures including Dell, HP, and Sony.•Managed business, team, and technical aspects of initial development and took program ownership of product line post launch.•Managed continuing technical improvements, developed technology and pricing roadmaps, and met with customers regularly to understand their needs.•Grew product line by more than 6x in volume and 10x in number of custom designs over a two-year period.
Charles Cook Skills
Charles Cook Education Details
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CaltechMechanical Engineering -
University Of WashingtonMechanical Engineering
Frequently Asked Questions about Charles Cook
What company does Charles Cook work for?
Charles Cook works for Collaborative Robotics
What is Charles Cook's role at the current company?
Charles Cook's current role is Product Management | Innovation Strategy | Cross-functional Leadership | Team Management | Product Strategy | User Research | Design Thinking | Systems Engineering | Product Architecture | Robotics | Start-ups.
What is Charles Cook's email address?
Charles Cook's email address is ch****@****zon.com
What schools did Charles Cook attend?
Charles Cook attended Caltech, University Of Washington.
What skills is Charles Cook known for?
Charles Cook has skills like Product Development, Cross Functional Team Leadership, Project Management, R&d, Innovation Management, Product Management, Consumer Products, Product Launch, Manufacturing, Management, Mechanical Engineering, Strategy.
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