Human Resources Director
Current• Responsible for the supervision and overall administration of all human resource functions for a 470-employee facility for a $16 million company.• Manage front office, payroll, attendance and recruiting departments.• Reduced attendance absenteeism from 50% to 15% by implementing practices and procedures which include a time and attendance program.• Implemented stay interview to reduce turnover.• Reduced employee turnover by 50% by changing the hiring process to include a more in-depth interview process and implementing a direct hire process.• Implemented an 8-week Servant Leadership Management training class.• Conduct Servant Leadership training.• Implemented a progressive disciplinary portal.• Implemented a self-serve benefits portal• Update employee handbook.• Handle unemployment information requests, appeals and hearings.• Responsible for assuring staffing needs are met.• Review weekly payroll submission.• Responsible for new hire orientation.• Coach and mentor managers and agents.• Coordinate open enrollment for benefits and 401k.• Implementing and enforcing policies and procedures.• Negotiate insurance rates, annually.• Negotiated dental insurance rates with a new carrier to avoid a 10% rate increase while maintaining the same level of benefits.• Implemented supplemental benefits (Life, AD&D, short-term disability, cancer, Healthiest You, Accident and Hospitalization).• Implemented a 401k retirement savings plan.• Negotiated and implemented a food marketplace.• Responsible for all human resources compliance regulations.