Trusted by 1.5 million unique users (and counting) Aerosync is a new data aggregator focused on delivering the best user experience for an end user to authorize their bank connection.- Responsible for creating MVP and rolling out to pilot clients.- Coordinating with UX Research and UX Design teams to best drive insights from user testing to make informed design decisions.- Supporting existing clients and new clients in their Aerosync SDK implementation.- Communicating with existing clients to inform of deprecation of aggregator product Aerosync would replace.- Implementing agile best practices across all Aeropay product-engineering teams.

Ensured user participation and product led growth through the UX ecosystem, driving insights, actions and engagement activities.- Drove down support tickets from clients for transfer-related tickets by over 90% in one quarter- Increased upsell opportunities from existing clients by 200% with in-app messaging product in one quarter- Implemented method to reduce individual front-end component creation time for Dwolla Dashboard by three days- Established and maintained relationships with 10 clients for regular product discovery and post-launch feedback- Contributed to product roadmap and facilitated stakeholder discussions through ownership of a portfolio of initiatives- Partnered with the UX team to facilitate opportunities for product discovery, usability testing and customer feedback

Ensured Dwolla user acquisition, expansion, conversion, and retention are all driven primarily by the product itself.- Led and grew monthly revenue via new Product-led Growth initiative by over 230% by adding over 200 clients to Dwolla ecosystem- Accelerated implementation of individual API endpoints by two weeks by delivering drop-in component functionality- Improved conversion rate of account onboarding funnel by over 100% through asynchronous onboarding process- Reduced manual friction in application review process by over 30% with updates to Application Review process

- Facilitate the agile product development process through iteration planning, backlog refinement, review, and retrospective meetings for product development teams.- Communicate throughout the company on behalf of the development team.- Work with other product teams to organize, schedule, and deliver work dependencies in large cross-team projects.- Self-organized a product development team consisting of up to 8 engineers and a product designer

- Create robust documentation, helpful examples, technical articles and maintain our suite of open source SDKs- Collaborate with third-party developers in integrating with the Dwolla Platform- Assist third-parties developers and Partner Leadership in understanding market opportunities and available product offerings and support solutions- Serve as an advocate for external developers. Collect and relay feedback from developers/partners to internal product teams- Work closely with the engineering, marketing, sales and product teams to inspire usage of the platform and ensure partners have a first-class integration experience from beginning to end.

- Requirements gathering from clients to construct well-designed websites- Front end development with HTML, CSS, JavaScript, PHP- Design work using Adobe Illustrator- SEO Guru

- Queried data in SAP Business Objects & SAS Business Intelligence for use in writing macros and automating reports via VBA in Excel- Responded to stakeholder requests in troubleshooting reports and various systems- Communicated and trained employees in India on best practices and auxiliary reports- Developed new ways to improve the position to reduce or eliminate redundancies

- Designed and created a product, the Valley DeuceBrand watch- Communicated with manufacturer and overseas vendors to ensure a high-quality product- Implemented a marketing strategy and sold product through West Des Moines area