Cooper Armstrong Email and Phone Number

PeopleModels performance standards for all manager tasks, crew stations & maintenance.• Demonstrates and enforces the leadership behaviours by setting the pace and communicating effectively.• Conducts management meetings, crew opinion surveys and communication sessions.• Enforces all people minimums and legal requirements.• Ensures consistent restaurant adherence to all personnel policies, Equal Employment Opportunity, security and safety procedures.• Leads the… Show more PeopleModels performance standards for all manager tasks, crew stations & maintenance.• Demonstrates and enforces the leadership behaviours by setting the pace and communicating effectively.• Conducts management meetings, crew opinion surveys and communication sessions.• Enforces all people minimums and legal requirements.• Ensures consistent restaurant adherence to all personnel policies, Equal Employment Opportunity, security and safety procedures.• Leads the development and training of all restaurant employees• Develops and implements effective succession planning to provide for future growth.• Creates long term objectives and plans for people development.• Completes and presents performance reviewsQSC/Sales Building• Manages and establishes QSC&V standards to be maintained by all managers on all shifts.• Ensures critical standards for raw and finished product quality maintained at all times.• Ensures critical standards for service, speed and quality maintained at all times.• Creates long term restaurant objectives and action plans for QSC & sales building.• Is proactive in approach to changes in volume patterns and promotional activities to ensure operational standards are maintained.• Develops and implements restaurant extensions of national promotions.• Leads in-restaurant implementation of new products and procedures.• Ensures effective rostering of crew to build the business on all day parts.Profit• Is personally accountable for the profit results of the restaurant.• Accurately projects and controls all P&L line items.• Projects and reconciles monthly P&L, identifying profit opportunities.• Creates long term objectives and action plans for profit.Administration• Administers in-restaurant payroll procedures.• Ensures completion of safety checklists and hazard log.• Maintains personnel files for both crew and management. Show less