Cooper Beaupre Email & Phone Number

Philadelphia, Pennsylvania, United States

Lead Customer-Facing SaaS Upgrade Projects:- Successfully leading multi-million dollar SaaS upgrade projects from planning to go-live, ensuring on-time and on-budget project completionsMonitoring and Reporting:- Running of weekly project status sessions and performance measurement reports, significantly enhancing transparency and communication with key.

Philadelphia, Pennsylvania, United States

Client Management- Managed portfolio of 16 clients, prioritizing stakeholder pulse and satisfaction- Built, maintained, and improved client relationships on maintenance projects- Synthesized client needs and served as the client advocate, aligning software solutions through Change Request scoping and Requirements GatheringRevenue Acquisition- Secured +$2M.

• Responsible for coordinating team members from multiple disciplines in the build of two eCommerce sites
• Performed various project management duties including team capacity planning, issue ticket creation and organization within JIRA, as well as facilitating deliverable meetings and scrum ceremonies.
• Conducted analysis on performance related data to make better informed decisions about the effective use ofteam members time
• Remote team members resource allocation of technical disciplines across multiple projects
• Handle weekly budget reports and monthly invoicing for 17 separate clients

Greater Philadelphia Area

• Qualify leads for outbound campaigns using HubSpot, Datanyze, and LinkedIn
• Perform and present metric analysis including marketing goal tracking, website performance, weekly sales pipeline reporting, and ad-hoc reporting as needed
• Maintain accurate HubSpot database to facilitate its ease of use by the sales and marketing teams
• Coordinate with external developers on site maintenance and improvement efforts on WebLinc’s three internal websites

Vancouver, Canada Area

• Partner with the sales team to identify the client’s pain points, needs, and requirements in order to best align our solution with the client’s desired state through gap analysis
• Support the sales team through all stages of the sales pipeline - from outbound lead generation to close - with campaign building, copy editing, SOW and RFP construction, and relationship management
• Engineer solutions for feature requests outside the scope of the core platform & translate associate effort and cost from delivery to sales
• Develop and present contract pricing, typically between $30,000 and $75,000, to clients based on scope of project and support the sales team in pricing negotiations
• Facilitate the importing of mass amounts of client’s product, customer, pricing, and fulfillment data into our back-end software
• Provide legal team with up to date reporting on outstanding work and evaluate the remaining level of effort to better client retention efforts

Greater Philadelphia Area

• Gather and pursue outbound leads, work within various CRM tools to meet objectives of sales campaigns
• Assist senior members of sales and marketing teams in daily operations, ranging from minor copy editing to large research projects and building sales campaigns
• Generate client performance excel reports for Client Advocacy Team based off of Google Analytics
• Performed SEO audit of WebLinc's current site, applied insights from Google Adwords and other SEO tools
• Research, write, and copy-edit blog pieces and whitepapers
• Assist in intern and co-op hiring, interviewing process

Greater Philadelphia Area

• Gathered research for varying projects within department
• Worked extensively in excel to meet variety of professors' academic needs
• Created Windows form application in Visual Studios for academic simulation

Greater Philadelphia Area

• Managed and recorded member data
• Recorded transcripts of all executive meetings