Customer Account Specialist Intern - Temperature Controlled Ltl Solutions
- Elevated to the primary contact for a nationwide retail client, managing key relationships with the President, COO, and other executives through daily interactions and strategic meetings - Oversaw the end-to-end transportation of products from manufacturers to retail store shelves, ensuring efficient logistics, financial viability, and timely delivery- Led strategic initiatives in weekly meetings to drive continuous improvement in the client's supply chain, utilizing data-driven analysis to address operational challenges and identify opportunities for market growth- Directed the tracking and analysis of coverage, risk assessment reporting, and on-time performance across a diverse account portfolio, providing tailored solutions to meet each client’s needs- Conducted financial ratings and analysis for specialized orders, presenting detailed reports and recommendations to clients, enhancing decision-making and operational efficiency