Cooper Howard Email & Phone Number

California, United States

- Played a key role in the successful implementation and ongoing management of a new CRM system. Collaborated with cross-functional teams to ensure seamless integration, conducted joint integration testing with the CRM provider, and provide ongoing support.- Successfully manage implementation and optimization of omni-channel software solutions including.

Woodland Hills, CA

Improving customer service and sales experience, create engaged customers and facilitate organic growth. Optimizing customer digital interactions and following problems through to resolution. Setting a clear mission and using data driven results to ensure success. Key Responsibilities and Successes:- Deliver high level department performance to executive.

Woodland Hills, CA

Highly creative and multitalented Project Manager/ Graphic Designer with extensive experience in multimedia, marketing and print design. Exceptional collaborative and interpersonal skills; dynamic team player with well-developed written and verbal communication abilities.Key Responsibilities and Successes:-Acted a liaison for multiple clients regarding.

Agoura Hills, CA

Maintain a portfolio of clients and vendors, with focus on delivering results and account growth with unique managed services offerings, digital solutions, and analytics platform. Responsible for the execution of the vision established by our clients. Work with technical architects, Business Intelligence Analysts, ETL Developers, and other Implementation.

Agoura Hills

Managed internal operations including in-house and off-shore staff, ensuring that enterprise client requirements and standard are maintained thru data analytics, quality insurance, talent recruitment, and process/product/policy training.Key Responsibilities and Successes:- Responsible for global adherence monitoring, training, and support of in-house.

Agoura Hills

Chat Specialists serves as the first impression of customer experiences. Responsible for identifying customer’s needs, resolving questions or concerns, and providing firsthand product information via live chat. Ensured customers were engaged and confident in our solutions. Responsible for positive customer interactions and sale conversion, thereby leaving.