Cooper Murphy Email & Phone Number

Henrietta, NY, US

Victor, New York, US

Victor, New York, US

Design and build performance data visualizations, forecasting and modeling tools to assist leadership team with strategic decision makingProactively seek opportunities for process improvement across multiple segments of the business to help improve operational efficienciesDesign solutions using Data Warehouses and automation with the Software Development.

Victor, New York, US

Data Analyst – Reviewed business needs and built reporting to speed along billing, vendor relations, sales, and customer service. Built automated reporting for customers in Power BI and Excel. Wrote VBA Macros for Excel assisting all teams and speeding processing. Worked to optimize NetSuite for our processes and improved processing by adding fields and.

Irvine, CA, US

Reviewed quality of several teams and provided automated process improvement as well as procedure review and updates to ensure high quality processing and increased efficiency. Built Excel and Access solutions for the teams including VBA macro automation and SQL updates. Built automated reporting for Quality Assurance team that saved 5 team members 4 hours.

Irvine, CA, US

Interviewed hired and lead a team through a client’s acquisition that doubled in size. Provided many process improvements to ensure we could handle the workload with the increase in size. Worked with the client to ensure we provided quality results as well as meeting all the due date needs. Developed my staff to improve both their hard and soft skills.

Irvine, CA, US

Worked as a lead for a transition of clients to Rochester office, managed daily workflow, improved processes for the research team, and assisted in developing team members. Created reporting that assisted with informing the client as well as management as to status of work. Started committees to assist in benchmarking, and to automate processes. Helped to.

Irvine, CA, US

Worked as a part of a team to solve issues that arose with homeowners escrow accounts. Involving calling tax offices, paying taxes, and updating systems, researched issues to find the problem then fix those problems, problems including incorrect parcels being set up, unpaid taxes, and other homeowner concerns. When supervisors were unavailable took over a.

Rochester, NY, US

EXPERIENCE Researched stocks and mutual funds looking for positive gain patterns, and shared findings with brokers to assist clients in financial planning. Created Excel spreadsheets to organize client information and trading patterns. Assisted staff with day-to-day office responsibilities. Maintained welcoming atmosphere, greeting clients as they arrived.

Packed and transported personal belongings for both local and out-of-state moves. Created web page to consolidate information for potential customers, including business contacts, moving calendar, and reservation requests.