Al (Allen) Cooper Email & Phone Number

Nieuw-Vennep

Leiderdorp

Overveen

• Managing account portfolio ensuring the development stable relationships
• Distribution channel analysis and development
• Understanding the impact of Marketing across the business e.g. impact on product cost, and proactively makes recommendations to drive improvement in both profit and cash terms.
• Routinely evaluating marketing and trade spend effectiveness through analysis of Return On Investment and payback period.
• Developing pricing and Trade Margin recommendations, taking into account target margins, government revenues, volume price trade-offs, illicit trade and price elasticity
• Monitoring performance against plans and external benchmarks. Addressed issues in a timely manner with full consideration for top line growth and cost management

• Cooperative Fundamentals (CF)was established to help Small to mid-sized fashion/fashion accessories companies market and export their goods to the United States
• CF would provide these companies the a unique insight of the U.S. enabling CF to quickly establish the various brands within the U.S. via Trade Shows and CF Network
• For those companies needing to update their backend in order to efficiently do business in the U.S., CF provided full ICT services

• Managing a portfolio of accounts, using an existing network of industry contacts to generate revenue
• Leading project management activity
• Achieving sales targets
• Researching new business leads and 'pitching' for new business
• Maintaining and building relationships with existing clients
• Formulation of regional strategy

• Setup and management of the Customer Service / Sales support Department
• Manage the movement of goods into and out of production facilities and manage/train operations staff
• Determine optimum staffing model and prepare operational analyses for the department
• Management of department budget in coordination with the Finance Director
• Organize and implement management methods and tools in accordance with the division’s strategy
• Anticipate future brand growth in order to manage constraints efficiently (production, customer care, sales support, warehousing, shipping, sample collection, etc.)

• Management and planning of store processes, store staff training, inventory levels, and product seminars for Juicy Retail stores
• Responsible for getting Juicy teams up and running by setting them up in the system and making sure they understand the working processes
• Management of buying based on sales history and projections
• Coordination of communication between European Juicy team and US Juicy team
• High level supply chain reporting directly to VP of Specialty Retail
• Management of back orders and keeping them at an acceptable level and preventing excess and obsolete inventories

• Project management of new stores after location was established (from A – Z)
• Management of concessions (both from an operational and commercial perspective)
• Monitoring sell through, stock levels, and cost for retail and franchise stores
• Define and manage the Customer Service / Sales support process (retail and wholesale).
• Management of the European Sale Support and Customer Service teams
• Management of Agents and Distributors from an operational perspective

• Customer Care
• Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Demonstrated professional conflict resolution and interpersonal communication skills
• Assisted customers by answering product and service questions; suggesting information about other products and services
• Sales Support
• Utilized suggestive sales techniques to meet established targets Reporting & analysis

Education record

Bachelor Of Education (Bed), Teaching English

Visual And Performing Arts And Elementary Education

Degree program incomplete due to move to The Netherlands

Associate Of Arts Degree, Visual And Performing Arts And Elementary Education

High School Diploma, High School/Secondary Diplomas And Certificates