Cooper Harrison Email & Phone Number

Mckinney, Tx, Us

Dallas, Texas, United States

· Consulted and aligned with product line and application managers on quarterly basis to highlight opportunities, solicit commitments, and escalate appropriate support issues.· Performed daily review of community support threads for 14 product lines to ensure great customer experience in support community and adherence to support guidelines.· Owned and managed team Spotfire dashboard data.· Managed and administrated team platform, granting internal roles as well as publishing… Show more · Consulted and aligned with product line and application managers on quarterly basis to highlight opportunities, solicit commitments, and escalate appropriate support issues.· Performed daily review of community support threads for 14 product lines to ensure great customer experience in support community and adherence to support guidelines.· Owned and managed team Spotfire dashboard data.· Managed and administrated team platform, granting internal roles as well as publishing homepage banner messaging.· Managed testing for platform launches, migrations, login, and navigation changes.· Led development and optimization of online support navigation bar on company homepage.· Advised on issues and concerns for E2EChina platform managers. Show less

Dallas, Texas, United States

· Launched industrial application pages featuring latest technology in semiconductor industry.· Reviewed, edited, and maintained content on 14 industrial application portals.· Developed on-page navigation strategies using Google Analytics for implementing changes to industrial applications portals.· Developed, researched, and implemented latest search engine optimization strategies.

Dallas, Texas, United States

· Worked with all power management business units to implement content changes on company website.· Oversaw development, testing, and launch of web pages of all power management pages.· Delivered monthly metrics to all power management business units.

Dallas, Texas, United States

· Developed online strategy and launched campaigns for 20 product lines. · Managed worldwide budget for linear and logic business marketing division. · Reviewed, edited, and produced marketing literature guides. Developed quarterly online media briefs.· Supervised four marketing employees and provided guidance in day-to-day activities.

Account Supervisor on the Texas Instruments Account - Liaison for client and vendor meetings in which a variety of print/online packages were negotiated- Developed creative/media briefs for print and online projects- Managed the clients’ monthly ad placement meeting in which all print and online creative was scheduled - Managed the quarterly job cost report - Supervised one account manager and provided guidance in day-to-day activities

Account Executive on the American Airlines Account- Developed and executed promotional campaigns, marketing pages, text links and banner ad units on American Airlines homepage- Wrote and developed news, feature updates and promotional e-mails - Developed clear and consistent messaging for all confirmation e-mails - Systematically monitored site content to ensure testing and deployment are achieved efficiently for text link and banner ad units on company homepage-… Show more Account Executive on the American Airlines Account- Developed and executed promotional campaigns, marketing pages, text links and banner ad units on American Airlines homepage- Wrote and developed news, feature updates and promotional e-mails - Developed clear and consistent messaging for all confirmation e-mails - Systematically monitored site content to ensure testing and deployment are achieved efficiently for text link and banner ad units on company homepage- Monitored company homepage for adherence to style, format and “voice” standards Show less

Account Executive on the Rent-A-Center Account - Created and executed annual POP for RAC - Project leader for website promotions - Developed creative briefs and executed bi-monthly e-mail campaign - Presented POP concepts, email campaigns and ad hoc projects to the client - Project leader on all ad hoc projects - Assisted in the account ramp-up and established agency/vendor relationships for production of various monthly projects- Updated and maintained store… Show more Account Executive on the Rent-A-Center Account - Created and executed annual POP for RAC - Project leader for website promotions - Developed creative briefs and executed bi-monthly e-mail campaign - Presented POP concepts, email campaigns and ad hoc projects to the client - Project leader on all ad hoc projects - Assisted in the account ramp-up and established agency/vendor relationships for production of various monthly projects- Updated and maintained store address database for over 2600 RAC stores Show less