Redesigned existing backup solution improving security, speeds, ease of usewhile decreasing complexity.• Keep infrastructure up to date with the latest security patches and updates.• Cleanup unused group policies and created new group policies for servers andendpoints.• Setup/Manage Windows server 2012r2 – 2019, VMware ESXi, VCenter,Veeam, Cisco UCS, Dell PowerEdge servers.• Deploy PDQ Deploy and Inventory to automate daily task across teams, andsetup automation to fix issues automatically.• Closely worked with vendors to complete projects.

•Setup/Manage Windows server 2003 – 2022, VMware ESXi, VCenter, Unix-based servers, Microsoft Exchange, Cisco UCS, Nimble SAN, Zerto, DRaaS.• Keep infrastructure up to date with the latest security patches and updates.• Work with senior administrators, team leads, and coworkers to maintain, deploy, troubleshoot and plan upgrades.• Document history and present information.• Manage PRTG Network/System monitoring.• Deploy new Group Policies for servers and endpoints.Projects/portfolio:• Redesign and deploy new Remote Desktop Services - company-wide.• Redesign Disaster Recovery.• Deploy offsite snapshots and testing verifications.• Deploy Test Lab for IT staff.• Upgrade old Windows 2012r2 to Windows Server 2022.

Work with Senior Systems Administrator to maintain and troubleshoot the platform and plan enhancements accomplishments planned and presented. • Setup/Manage Windows server 2008 – 2022, VMware ESXi, VCenter, Unix-based servers, Cohesity backup, Aruba wireless, Microsoft Hyper-V, Microsoft Exchange, Crowdstrike endpoint protection, SecureWorks, Carbon Black & Red Cloak, VoIP Phone, Juniper Networks, Cisco. • Work on various software platforms, including Microsoft Office Professional, Windows Vista and XP operating systems. • Keep infrastructure up to date with the latest security patches and updates. • Configure and maintain computing infrastructure and monitor State technology infrastructure. • Assist in managing and supporting computing security challenges. • Set up tools/systems to automate workload. • Attend and contribute to monthly agency security committee meetings.

• Provided technical assistance to eligible entities in project planning. • Support statewide facilities on networks and systems. • Maintain active directory. • Created and maintained internal project management tools for assigned projects. • Responsible for running Ethernet cables to network closets. • Delegated tasks and responsibilities to appropriate resources and documented project status. • Managed changes in project scope, identified potential issues and risks and developed mitigation plans.

• Deployment of workstations, laptops, monitors, and other hardware. • Assisted in diagnosing, troubleshooting, and resolving hardware, software, or other network and system issues and replacing defective components. • Researched new technologies and implemented or recommended the implementation of new technologies. • Documented issue resolution problems with IT Service Desk ticketing system. • Set up workstations, VoIP phones, and iPhones. • Prepared technical documentation and assisted with technology forums and meetings.

• Monitored and reported student progress and development, offering mentoring as needed. • Delivered supplementary lessons and practice assignments. • Fixed and maintained drones for studies. • Provided one-on-one and group-based learning support focused on student progress. • Assisted in the implementation of new learning tools, systems and materials.