Loretta Cooper Email & Phone Number

Aurora, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

2 facilities (Denver CO and Miami FL)Processed customer orders from a variety of platforms (EDI, web fulfillment, emails, Shopify, and phone requests) ensuring timely entry of orders and accurate delivery informationCarrier requests - coordinate with different LTL carriers to let them know what loads we needed them to pickup and get them all applicable delivery informationAnswer consumer questions and resolve consumer issuesPrepare outbound paperwork for carriers (pallet tags, bill of ladings, etc.)Prepare customer reporting for advanced shipment notificationsPrepare labels for overnight package shipments (UPS and FedEx)Prepared sample shipments for Canada and US customersOther tasks as assigned

Commerce City, Colorado, United States

• Create and maintain files (hard and electronic). • Accept and enter special orders.• Recommend and educate regarding products.• Maintain further training to keep up to date on new products and systems.• Run and maintain reports.• Ensure correct inventory.• Coordinate with department manager for specialty item orders to fulfill.• Ensure receiving of invoices.• Assist with will call orders.• Maintain yield documents.• Notify production of cancellations, will calls and quantity updates.• Maintain employee personal information.• Maintain vendor contact and product information.• Request and maintain HACCP and feed documentation.• Post and advise employees of department/management notifications.• Maintain and order office supplies.• Maintain archives.• Coordinate and announce customer appreciation items.• Add and remove from seafood notifications.• Activate and deactivate items codes.• Conduct training as necessary.• Coordinate with accounts receivable and payable s.• Customer service skills are imperative.• Requires professionalism, great communication and excellent organizational skills.

United States

• Scheduling and supervising associates to zone merchandise on shelves• Stocking merchandise• Returning misplaced or returned merchandise to accurate locations• Customer assistance• Assure cleanliness of departments• Assist any other departments as needed, i.e. cashiering

Denver, Co

Train and supervise associates. Manage and maintain all aspects of front end of store.

United States

Sales of electronics, assist customers with information regarding merchandise to help them make informed choices. Stocking, cleaning, claims determinations. Operation of register, utilize anti-theft devices.

Greater Denver Area

Responsible for the recruitment, retention, hiring, on-boarding of hourly and salaried employees Conducts the company new hire orientation and safety training for new employees Key interface between property supervisors and managers and corporate headquarters for human resource, payroll and safety issues Responsible for conducting Employee Satisfaction Survey, explaining the results to managers and coordinates the follow-up action planning process Inputs and/or audits daily hours reports and ensures for accuracy Makes recommendations on terminations and promotions Assists in employee relations issues and is proactive in maintaining the culture Use Taleo, Hire Right and Paychex to process new hires

Denver, Co

 Assure customer satisfaction  Assist customers with ordering & any service issues, direct calls to appropriate department  Explain & educate customers regarding simple and complex billing issues Process or schedule payments Educate & offer appropriate additional services. Train/make suggestions to co-employees in an effort to help them reach & maintain goals per client policies.  Team Lead Assistant (SME) Assist team members with systems issues & questions Advise team members of appropriate actions necessary to resolve customer issues or requests per client policies Take over calls as supervisor when necessary

• ALL INFORMATION HANDLED WAS CONFIDENTIAL• Supporting the Human Resources Department of a federally funded entity, stationed at the front desk• General office duties such as answering phone lines, scanning, copying, organizing New Employee Packets, organizing Insurance Packets, and filing• Gathering information for department outing scheduling• Assisting recruiters with reference checks, scheduling interviews and compiling offer packets, notifying candidates of interest by entity, scheduling interviews, candidate travel arrangements, candidate expense reports, staff requests for payments, creating agendas, notifying candidates of agenda, travel arrangements and instructions regarding process/necessities to gain access to the premises, assisting to maintain Outlook calendars• Assisting HR Director’s Admin Assistant

General office duties: faxing, filing, scanning, management of electronic file system, answer phone, directing calls, taking messages, etc.Create and maintain all Craigslist job postingsCreate all Word & Excel documents needed for office membersQuality control of data entry for all Staffing ConsultantsI-9 Verifications and Background/MVR ChecksAssist applicants when necessaryControl the flow of applicantsInterviewing, match associate skills with client needsEnter time for payroll processingIssue debit cards, process direct deposit formsAssist on site nurse with flow of applicants through her officeMaintain office supplies/employment literature - inform Office Manager when supplies/literature was needed

• General office duties: faxing, filing, scanning, management of electronic file system, answer phone, directing calls, taking messages, etc.• Create and maintain all Craigslist job postings• Create all Word & Excel documents needed for office members• Quality control of data entry for all Staffing Consultants• I-9 Verifications and Background/MVR Checks• Assist applicants when necessary• Control the flow of applicants• Enter time for payroll processing• Issue debit cards, process direct deposit forms

Corpus Christi, Texas Area

•General office duties: faxing, filing, scanning, management of electronic file system, answer phone, directing calls, taking messages, etc.•Create and maintain all Craigslist job postings•Create all Word & Excel documents needed for office members•Quality control of data entry for all Staffing Consultants•I-9 Verifications and Background/MVR Checks•Assist applicants when necessary•Control the flow of applicants•Enter time for payroll processing•Issue debit cards, process direct deposit forms

Entry of orders & customer information including credit card informationEntry regarding returns & exchangesData entry to process refundsCustomer satisfaction & resolution

Process inbound funds for Fidelity Investments

Customer sales & serviceOrder & inventory equipment & suppliesSchedule installations & service callsQuickBooks entries, billing/collectionsNavigate & utilize company necessary internet sitesUtilized various Outlook componentsIncoming & outgoing mail responsibilitiesCreated & maintained filing systemsProcessed all credit card payments

Completed several assignments with excellenceCompetent use of various office equipmentCustomer ServiceCompetent in many computer software programsCompetent navigation of the internetOrganizing & maintaining filing systems Accepted payments in several positionsAssisted sales staff on various assignmentsMaintain sales literature

Opened club five days per weekGreeted members & guests as they entered & exited the facilityData entry, paperwork & answering multi-line phone systemAssisted sales staff as necessary

Assisted in obtaining any information necessary to move forward on casesMaintained organization of files & office suppliesMass copyingIncoming & outgoing phone conversations, directing to proper individual & taking messages as necessary & routing to proper individualExtra projects as assigned

Accounting Clerk

Refreshed Microsoft Word and Excel abilities Excelled in Accounting course Introduced to PowerPoint, Access, Publisher and Quick Books

General Equivalency Diploma

Education record