Cooper Marcus Email & Phone Number

San Francisco, California, US

QuitCarbon's free, expert guidance makes it simple and affordable to get fossil fuels out of our homes. We've helped thousands of homeowners with planning, installation, and rebates on clean energy upgrades like heat pumps, mini-splits, induction cooking, and EV chargers. QuitCarbon is proud to be an ENERGY STAR® partner.

Berkeley, California, US

Miami Beach, Florida, US

Helping the talented team at Urbint navigate PG&E's data and risk modeling environment so their projects can deliver outstanding results.

Oakland, California, US

• I provide hands-on, technical, and strategic leadership to three teams of data scientists, data engineers, analysts, and product managers. We build and improve the Wildfire Distribution Risk Model at PG&E - the risk.
• Providing data science product and project leadership and geospatial software development management for three teams of data scientists, software engineers, data engineers, product managers, and others.
• Our diverse group of data science employees and contractors needed a hands-on leader to accelerate this high-importance project. The last contractor team had failed to build a sufficiently-predictive model, and PG&E.
• Building advanced machine learning models for utility-caused wildfire risk to allow PG&E to make better-targeted safety improvements to their electrical distribution network.
• Interfacing with numerous stakeholders, working through thick layers of bureaucracy and IT friction, keeping our loosely-affiliated team heading in a consistent direction, testing and documenting a wide variety of data.
• Exceptional - external review confirmed that our unique data science and collaboration approach has produced a state-of-the-art model for predicting utility-involved wildfire risk and that our model's predictive power.

San Francisco, California, US

• I provide team leadership, project and product management, and business advice to help clients achieve more and delight their users/customers. My current engagement is:
• Data science project leadership and geospatial software development management for PG&E (Pacific Gas and Electric). A diverse group of data science employees and contractors needed a project-lead to accelerate this.
• Software integration, launch leadership, and investor briefing for a leading vertically integrated cannabis company. This client needed to quickly offer delivery services in new territories as they acquired cannabis.
• Product, project, launch management, and training for the largest school accreditation non-profit in the Western US. A team of Salesforce software engineers built a highly customized accreditation management platform.

Denver, CO, US

A private equity firm required an interim General Manager for this recently-acquired company. The PE firm's principals needed to focus on another acquisition opportunity, so I joined to lead ScoutAPM temporarily. I worked closely with the co-founders (CEO and CTO) to refine their focus and hire new team members. I successfully implemented a series of.

San Francisco, California, US

• Set goals and strategy for Kong’s new open integration platform (Kong Hub), achieved leadership consensus on complex topics like “how should we curate our marketplace?”. Designed interactions, workflows, and data.
• Managed Kong’s partnerships and integrations with all leading cloud infrastructure vendors, including AWS, Microsoft Azure, Google, Red Hat, IBM, Docker, Heroku/Salesforce, and more. Launched new easy-deployment.
• Developed and presented many external webinars, community calls, and internal learning sessions, including beginner and advanced product demos, thought leadership like “How Kubernetes is Changing Microservice.
• Prepared, presented, and published high-level and technical content explaining new Service Mesh features. Became broadly knowledgeable of service mesh technology from various vendors and open-source projects and can.
• Assumed leadership of Kong’s documentation website and internal processes. Kong’s open-source docs site receives more traffic than the marketing website. Made many fixes and improvements and educated colleagues on new.

San Francisco, California, US

• Introduced Agile and Scrum practice, coached five engineering teams with regular Scrum ceremonies, simplified tooling and artifacts. Acted as Product Owner for all teams. Results included dramatic improvements in.
• Rationalized product/feature portfolio to focus our efforts on our most valuable offerings. Made the tough call to deprecate and end-of-life two legacy products. Conducted customer and internal communications. Results.
• Introduced "spike" projects that have allowed us to rapidly produce valuable prototypes, and to deeply explore tricky technical challenges, in much shorter time periods.
• Proposed, iterated, and implemented wholistic naming/ontology for products, features, subscriptions, etc. Coached Engineering, Marketing, and Sales colleagues towards consistent usage, resulting in increased clarity.
• Led the implementation and roll-out of Kong Enterprise Edition licensing across Engineering, Sales, Sales Engineering, and Customer Success. Later led the design and implementation of a self-service free trials.
• Created a monthly webinar program, co-presented every webinar, guided improvements in topic selection, marketing, and presentations, resulting in exceptionally high registration and webinar engagement metrics.

San Francisco, CA, US

• Responsible for many aspects of New Relic's platform including strategy, API capabilities, and integration developer experience- Launched major improvements to New Relic’s interactive API documentation, high-privilege.
• Guided an engineering team in Portland, Oregon building New Relic’s demo environment- Worked closely with Sales to ensure the demo environment reliably supported the highest-value demo scenarios across multiple New.
• Guided an engineering team in Barcelona, Spain building integrations for New Relic’s newest product, New Relic Infrastructure
• Invited by New Relic's Product Org leadership (which consists of Engineering, Design, and Product Management) to be the primary liaison to a team from the world's largest pricing consulting firm in a 5-month.
• Invited by the SVP of Product to be the Product Management representative in Project Upscale, a 6-month project to reinvent how New Relic staffs teams, prioritizes projects, and builds software

San Francisco, CA, US

• Responsible for partnerships and integrations across the New Relic Platform, including soliciting, negotiating, supporting, launching, and nurturing relationships with many partners like:- AWS- Twilio- Sendgrid.
• Work closely with Engineering and Product Management to engage partners in new integration opportunities for every single product and major feature launch at New Relic
• Responsible for New Relic's distribution partnerships with Heroku, Pantheon, and others- More than doubled New Relic's revenue from Heroku in 12 months
• Launched integration between CloudFlare and New Relic Browser in Fall 2014- The only partnership/integration announced by both firm's CEOs on-stage at New Relic's global customer conference
• Launched the New Relic Platform for partner-built integrations with New Relic APM (aka Plugins) in 2013- Exceeded 6-month post-launch goals for partner participation on the day of launch- Nurtured the community into.
• Led the creation, launch, and expansion of New Relic Connect in 2012 - Customers and prospects find integrations that work with New Relic at http://newrelic.com/connect- Developers and partners learn about how to build.

• Wishery extracts customer and prospect insights from SaaS app silos and brings them to the point of contact to help frontline communicators become much more efficient and effective at delivering buzz-worthy sales.
• Responsible for all less-technical aspects of this two-person startup: customer development, product management, fundraising, hiring, marketing, sales, operations, etc
• Raised seed funding from an investor in my previous startup, then led our successful application to the AngelPad.org startup incubator in SF
• Launched Wishery on four B2B app marketplaces and drove growth to #1 ranking or "featured" in all four, resulting in over 100 business sign-ups per week at near $0 customer acquisition cost

• Innovative textbook price comparison website
• College students can shop by class - no ISBNs needed
• Bootstrapped through a partnership with technical co-founder and use of low-cost offshore service providers
• Recruited, trained, and managed a team of over 50 on-campus student marketing representatives
• Developed and managed paid and organic marketing campaigns on Google and Facebook

US

• Award-winning full-service communications firm, partnered and co-located with "I Shot Him Because I Loved Him, Damn Him,” a purpose-driven design studio
• Responsibilities included the assumption of many sales, marketing, project management, operations, human resources, and financial management duties, so the founder and Creative Director had time to focus on significant.
• Pitched, negotiated, and closed multiple projects with new clients - total billings for these projects exceeded my total compensation
• Helped craft the company's first efficient, repeatable process for profitably serving a wide range of web design clients
• Guided entry of the firm into the new field of iPhone and iPad application design
• Implemented significant process improvements in payroll, time tracking, profitability analysis, productivity analysis, contracting, client training, payment deposits, and internal documentation

Numerous consulting and contractor engagements including:* NComputing, Inc: Marketing Communications contractor- Coordinated all marketing asset production with multiple outside agencies and internal stakeholders.- Delivered 400% expansion of assets available to Channel Partners and planned extensive revamp of Partner Portal website.- Reduced marketing.

San Francisco, California, US

• Hired as first titled Product Manager at this Sequoia/Google-funded wireless networking+SaaS startup. Laid off, along with 1/3rd of the firm, due to economic downturn.
• Organized and updated all PRDs to align engineering, product management, sales, and marketing on the state of the product.
• Developed and socialized process and tools for engineering to communicate product improvements to sales and marketing.
• Facilitated new tools and processes to close the loop between customer feedback and engineering priorities. Improved Meraki's reputation as "responsive to customers".
• Designed, launched, and managed a "Customer Council" to efficiently gather early feedback on unreleased products and features from key customers. Streamlined the presentation of feedback to engineering and marketing.
• Gathered and presented insights on requirements for future products and features that would appeal to a new and strategically important customer segment.

Bee Cave, Texas, US

• Managed nearly all aspects of this database marketing services and hosted application development firm.
• Responsibilities included P&L, Sales, Marketing, Operations, Product/Service Management, and Client Management.
• Grew both recurring and overall revenue by over 40% in 8 months while maintaining profitability.
• Designed sales process, developed lead lists, made cold calls, qualified prospects, presented services, drafted proposals, negotiated contracts, and closed sales.
• Implemented and customized Salesforce.com - trained users, commenced regular reporting of key sales metrics to business owners.
• Increased engagement and revenue with existing clients by securing projects with new business units.

• Developed business plan and launched innovative parking management and technology services company based on applied wireless sensor networking and mobile phone payments.
• Raised capital from individual investors.
• Hired engineering, marketing, and operations staff.
• Invented, specified, and filed for multiple patents.
• Rapidly developed advanced knowledge of state-of-the-art parking management theory, practice, and technology. Was invited speaker at events including the International Downtown Association and the World Parking.
• Developed product specifications and supervised software development. Negotiated with multiple suppliers to secure pre-release access to key hardware components.

Evanston, Illinois, US

See description below in Education section.

• Invested in residential real estate, managed tenants, remodeled properties. Converted apartments into condominiums. Achieved average annual after-tax returns of 25%.

• Conceptualized, planned, launched and managed a gourmet packaged foods company. Achieved profitability in second year.
• Marketed and sold the company for a 250% ROI in less than two years.

• Developed and managed projects at this entrepreneurial web development company. Streamlined work process to facilitate productivity gains.
• Made sales presentations to customers. Secured new accounts sufficient to maintain flat company revenues amid a dramatic industry and economic downturn.
• Sold and architected digipop's largest ecommerce project to date, including integration with customer’s ERP system. Customer soon became no. 1 online vendor in their industry.

• Founded a low-profit corporation and self-financed its growth into a 38+ employee, $750,000+/year textbook retailer and job training center.• Developed and implemented an innovative cooperative management structure that has been critical to the organization’s lasting success.• Competed successfully against an entrenched and subsidized monopoly. Acquired.

Mba, Majors In Technology Industry Management, Marketing, And Entrepreneurship & Innovation

Education record

Ba, Environmental Studies With Focus On Urban Planning

Education record