Copy Supervisor
Los Angeles, California, United States
Copywriting for enterprise-level multi-platform digital creative for Lexus.com (20+ models over four years), plus LexusDrivers.com (Tech, Rewards, and Events), and national brochures.Chief editor for all accounts, including: Lexus (TV, radio, social media, PR, events, CRM/email, print, and digital), The Ritz-Carlton, Chateau Ste. Michelle, Expedia, Indian Motorcycle, Pacific Life, HSBC, PIMCO, EA, 2K Games, and others. Provide direction for editorial services department for 400+ person ad agency, including: Interviewing, hiring, training, and overseeing team of proofreader/editors.Creation and maintenance of extensive documentation for nomenclature and departmental procedures (e.g., 100+ page guidebook for Lexus).Coding, implementing, and updating hundreds of disclosures for TMNA/Lexus Legal; troubleshooting, liaising with client, and serving as agency's point person for disclaimer inquiries.SEO for Lexus, including meta descriptions, title tags, and URLs.Edited thousands of pages of strategy, new-business presentations, and articles for publication during era when company doubled in size.Edited more than 1,000 emails for the Lexus Dealer Association and other clients, mindful of best practices for customer retention and engaging new prospects.Updated centralized content linked to CMS databases for Lexus.com using Google Docs.Developed, revised, and refined processes to synchronize with evolving business model.Spearheaded transition to digital review process utilizing Wacom tablets—years ahead of 2020 work-from-home directives.Led company-supported weekly meditation program.