ADMINISTRATIVE ASSOCIATE, RS LINE CONSTRUCTIONAt RS Line I work together with the Owner, Vice President, General Forman, Sub Forman, Office Manager and our Administrative team to manage work orders. I started in change order management and now I am on the front lines where I act as a project manager to process BC1 tickets, order poles, veg removal, have holes and anchors dug, coordinate traffic management plans, order permits and submit ISD extension change orders. I manage our main RS Line email account for BC Hydro and manage all enquires, issues and customer complaints. I am also the “go to” for upper management as I am exceptionally good at following up to get answers. I have recently created a work order tracking system which allows us to track every detail and manage our work orders more effectively, and efficiently. I am a key asset in this role with over 15 years’ experience in work order management.

KEY ACCCOUNT MANAGER, C&C ELECTRICAL MECHANICALI built great relationships through written and verbal communications with property managers, restoration companies, and on-site contacts, while managing approx. twelve to fifteen technicians. My duties included managing, sourcing suppliers, quoting repair costs, ordering parts, invoice sign-off and adjustments, updating accounts, building contracts and proposals, reporting, monitoring equipment, material and sub-trade costs. I worked in a high demand, high volume role where prioritization, organization, and resource management were the keys to being successful. My time management and computer skills are excellent.SERVICE COORDINATOR, C&C ELECTRICAL MECHANICALMy duties included a multitude of tasks in relation to incoming service calls from the City of Maple Ridge, property managers, on-site contacts, residents and field technicians. I created work orders, notices, maintained and updated accounts. I managed and set up all the technicians work days, dispatched and arranged all communications for each job, assisted in tech meetings once a month, completed weekly reports, monitored daily, weekly and monthly labor. A large part of my job was dealing with customer’s emergencies (high demand situations) where you had to manage high volume and high stress with constant interruptions. My prioritization skills are top notch.

DEALER DESIGNER, EURORITE CABINETS LTD.Completed kitchen, bathroom and other spaces designs for our dealers. Actively communicated and maintained communications records with our dealers in all areas of the company. Extensive customer support daily on phones, via email correspondence, order processing and lookup. Customer direct professional kitchen designs (PKD), designs and sale arrangements with stores for purchases. Also assisted in showroom sales and order write up and returns. CUSTOMER SERVICE/CLIENT SERVICES, EURORITE CABINETS LTD.Duties included phones, customer service, accounting, order entry, order inquiries, assembly procedures, installation procedures, product knowledge, product specifications, and shipment tracking, returns, freight claims, Invoicing and Filing. I was the main contact/agent for the Ontario Distribution Center. Demonstrated high proficiency in all operational areas. MARKETING AND ADMINISTRATION ASISTANT, EURORITE CABINETS LTD.Created, coordinated, implemented, and maintained Euro-Rite’s Canada-wide marketing and local advertising campaigns, including the Design Guide, brochures, flyers, media for two showrooms, target mailings, and materials for multi-dealers, cabinet stores, and chains stores. Structured, organized, and largely created Euro-Rite’s Product Catalog, Product Coding, and SKU set up. Added new items to the catalog and removed discontinued products. Participated in and created marketing materials for the Vancouver Home and Garden Show. Assisted with video production for Do It Yourself enthusiasts and website Plant Tour. Coordinated work with printing companies and with company subcontractors such as product photography shoot for showroom displays. Participated in new product development. Created and maintained office processing procedures and forms

ACCOUNTS PAYABLE OFFICER, PAYROLL LOANS LTD.Completed standard accounts payable duties while preparing bi-monthly reports, analyses and acting as a customer service advocate.

MARKETING, SALES, ADMIN & BOOKKEEPING, DAVID LANE OFFICE FURNITURE Carried out critical support services for the Company President, including preparation of all sales & marketing material, newsletter, accounts payable, receivables, and general bookkeeping.

BOOKKEEPER & ADMINISTRATOR, GRAND PACIFIC INTERNATIONAL REALTYDuties included all tenant relations, bookkeeping, accounts payable and receivable, and payroll.

SALES, PERSONAL TRAINER, WELLNESS DIRECTOR, FITNESS WORLDDuties included sales, reception, and customer recruitment and encouragement. - Fitness Leader- Wellness Director- Sales- Personal Traning