Unit Secretary-Emergency Department
Current• Answered all important calls coming to the department and transferred them to the right people• Effectively coordinated calls on multiple lines simultaneously• Recognized patient care requests needing urgent attention and escalating them to staff on duty• Scanned appropriate forms into patient’s charts• Observed bed assignments using EPIC and requested patient transport when appropriate• Precepted new employees who were new to the department and the secretary role• Stocked up all printers consistently• Responded to patient call lights and paged nurses to assist those patients• Linked patients electronically to Chicago Fire Department run sheets