Cora Baker Email & Phone Number

Trenton, Nj, Us

West Trenton And Yardley

Owner and manager of Fetch! Pet Care of West Trenton and Yardley, providing discerning pet owners with loving and reliable pet care for dogs, cats and other small pets• Provide caring and reliable pet care for dogs, cats and other small pets; loving, walking, playing and bonding with them to keep them happy, comfortable, and safe; and keeping the owner confident that their pet is getting the best care when they are away• Screen dogs for fitness for boarding and day care by carefully observing their behavior, learning about their personality and asking questions of the owner in order to provide the best pet care solution• Conduct relationship-based sales and customer service by telephone and in person, providing customers with an excellent experience to aid in retention• Diligently handle all aspects of running a small business, including database and schedule maintenance; marketing campaigns; bookkeeping, payroll and financials; employee recruitment, screening and hiring; and sourcing and maintaining supplier relationships

West Trenton, Nj

• Managed the ongoing relationships and operations for more than 50 drop ship merchandise partners through regular communication and attention to detail, achieving a 96% retention rate and generating $9 million in sales over 3 years• Identified and engaged potential new partners to fill needs within the OCM product line and guided them from contracting through launch, adding 30 new partners in 3 years• Collaborated with third party partners to establish merchandise assortments, pricing and promotions and worked with internal functional teams to execute• Centralized and streamlined third party processes to facilitate launch and ongoing operations and effectively communicated information to internal functional teams• Analyzed third party performance, including budgeting, forecasting, gross margin review and pricing strategies, as well as product selection, inventory needs, and sell-through, and adjusted as needed to enhance performance

West Trenton, Nj

• Sourced, evaluated and negotiated with vendors and analyzed prices, products and services to get the best quality at the most reasonable price• Effectively coordinated with vendors on product specifications, priorities and delivery to ensure compliance with OCM’s requirements• Diligently and promptly resolved quality and quantity discrepancies in inventory receipts and carefully monitored inventory and backorders to ensure smooth order fulfillment operations

West Trenton, Nj

• Effectively and efficiently provided resources and operational support for 100+ staff members in two locations totaling 50,000 square feet• Precisely developed and managed a budget of nearly $1 million annually, constantly looking for opportunities to decrease costs and increase value and ending every year under budget• Managed all facility, front desk and office operations, including equipment and provider negotiations, and energetically supervised 2 administrative assistants• Enthusiastically conducted new employee orientation and employee training to create well-rounded and skilled employees and maintain the history and culture of OCM• Processed payroll, tracked PTO and answered benefits questions accurately and timely• Planned and coordinated travel and meeting logistics with meticulous attention to detail to ensure an excellent experience for employees and guests

West Trenton, Nj

• Supervised a staff of 10 to 15 to coordinate the layout of direct mail pieces• Scheduled and managed the printing, assembly and sending of all mail pieces• Managed a budget of $300,000 annually

West Trenton, Nj

• Supervised a staff of 5 to coordinate and manage all administrative operations• Scheduled and managed the preparation, layout, printing, assembly and sending of all mail pieces• Oversaw the management of office operations and order processing• Developed and maintained special product production requirements• Managed and coordinated delivery and shipping fulfillment operations• Assisted in the recruitment, hiring and training of new employees in various departments

West Trenton, Nj

• Developed job description and responsibilities for the position• Managed a budget in excess of $45,000 annually• Designed and prepared marketing materials and promotional publicity• Developed and implemented special promotions and giveaways• Traveled extensively to visit customers and to represent CFR at conferences • Served as CFR’s liaison to the National Association of College and University Residence Halls (NACURH)• Successfully wrote proposal for re-endorsement of CFR by NACURH• Monitored endorsement contract with NACURH to ensure terms were met• Spoke to groups to present information about CFR and workshops on fund raising

West Trenton, Nj

• Supervised a staff of 3 Account Representatives• Interviewed, recommended and trained Account Representatives• Revised and coordinated shipping fulfillment procedures• Assisted in designing the company’s IBM AS400 database system

West Trenton, Nj

• Developed job description and responsibilities for the Personnel Administrator• Prepared and distributed job descriptions and company literature• Recruited and screened full and part-time personnel• Administered full-time health benefits plan and part-time payroll

West Trenton, Nj

• Maintained in excess of 100 customer accounts• Redesigned customer support materials• Increased Collegiate Welcome Program customers by 60%

State College, Pa

Pleasantly served customers in a busy, high volume convenience store and gas stationStaffed the deli counter and prepared customer orders with care