•Formulates policies and strategic plans for future growth•Supports and constructs cross-disciplinary studies for pharmacy department overseeing 169 locations•Creates strategic direction and provides oversight of pharmacy initiatives to plan, direct, and coordinate operations•Monitors revenue margins for personnel productivity; develops guidelines for staff evaluations and advancement, incentive plans and recruitment procedures

•Developed and effectively managed operating and capital budgets while ensuring financial success of regional area•Led regional planning, development, and implementation of company initiatives and goals•Created strategic alliances with organization leaders to support key business initiatives•Built and retained high-performance teams by hiring, developing and motivating skilled professionals•Partnered with category leaders, merchants, and department heads to ensure high-quality, cost- effective pharmaceutical and retail merchandise •Provided ongoing leadership and direction to enhance customer service by identifying quality improvement measures

• Showcased high analytical skills to articulate, conceptualize and solve both complex and uncomplicated problems for time-sensitive decisions• Coordinated and reported to regional management for continual open discussions of company progress• Incorporated marketing campaigns and promotions to drive sales• Addressed any lapse in compliance issues with federal, state, or corporate policies• Performed individual store audits to validate the store is operating within store standards• Interviewed, hired, coordinated, and disciplined store managers and pharmacists to ensure that we retain the correct personnel• Coached team members on policies and procedures while keeping a focus on sales metrics, service, and company program execution• Prioritized performance issues to educate those affecting profitability and customer service• Built store manager and pharmacist success by inspiring and teaching proper management skills based on individual requirements and unique personalities

• Supervised the operation of 23 pharmacy locations in the Mississippi area to achieve sales, script growth, margins, and profitability• Executed the regional healthcare and business operation strategies in all Fred's pharmacy initiatives• Developed relationships with local pharmacy boards, pharmacy schools, regulatory officials, and elected officials• Profit Management through analysis of reports and analytical data to improve budget, operational, expense, and inventory opportunities• Utilized company performance measures to monitor and improve customer satisfaction• Partnered with Loss Prevention to monitor and maintain proper compliance standards for all federal, state, and company regulations• Trained pharmacies on workflow and quality assurance• Recruited and hired pharmacists and pharmacy interns; Conducted annual HR evaluations for pharmacy managers• Managed inventories and monitored shrink improvement opportunities• Directed remodels, resets, and acquisitions for pharmacy locations